- Feb 5, 2015
- 5
- 0
- 0
Hi there
i need some help and advice please
I have a Samsung Galaxy S10 phone. It has a 128gb SDCARD installed with photos on it etc.
I had an upgrade phone - S21 Ultra and thought i would move the pictures across to my laptop. Before i could do this i had to decrypt my SDCARD.
I started the process and after a short whole everything was done.
I removed the SDCARD and put it away to transferre the data later on. I then did a complete factory reset on my phone and got it ready for my daughter.
Soon after i placed the SDCARD in a card reader and used it in my laptop. Out of 1000+ pictures i can only see one image. The rest have grey thumbnails. When i try to open the images i get an error saying that i cannot open then or the files are not supported etc.
I then inserted the SDCARD back in to the S10 to see if i can see the images on there.... I could not see anything.
So, what have i done for this to happen and what can i do to get my pictures back?
Any help much appreciated.
Thanks
i need some help and advice please
I have a Samsung Galaxy S10 phone. It has a 128gb SDCARD installed with photos on it etc.
I had an upgrade phone - S21 Ultra and thought i would move the pictures across to my laptop. Before i could do this i had to decrypt my SDCARD.
I started the process and after a short whole everything was done.
I removed the SDCARD and put it away to transferre the data later on. I then did a complete factory reset on my phone and got it ready for my daughter.
Soon after i placed the SDCARD in a card reader and used it in my laptop. Out of 1000+ pictures i can only see one image. The rest have grey thumbnails. When i try to open the images i get an error saying that i cannot open then or the files are not supported etc.
I then inserted the SDCARD back in to the S10 to see if i can see the images on there.... I could not see anything.
So, what have i done for this to happen and what can i do to get my pictures back?
Any help much appreciated.
Thanks