Pixel - Signal dropping (Update: Google Knows)

[sicario666]

Re: Verizon Pixel XL - Dropping calls?

I merged it with another. Both were same topic split into two threads.

Ha ha ok. I wasn't sure what happened there. I thought I was in the wrong thread. I thought I was going nuts

 

[Fernando Martin]

Re: Verizon Pixel XL - Dropping calls?

Hey guys,

I found this thread on Google Forums, that has a discussion on users having issues with the Pixel. There are some solutions suggested.

 

[DJM626]

Thank you Fernando. I am currently a subscriber to that thread and get emails sent to me on it everyday . This may help some out there with issues

 

[anon(9708869)]

Personally. Other than not using vanilla Android. You won't miss much. I'm enjoying my v20. No dropped calls or dropped data signal. Large,crisp display. It's fast and battery life is great. You'll once again be a happy camper.

Great to know. Thanks! Any negatives about the V20?

 

[Preach2k]

Great to know. Thanks! Any negatives about the V20?

It has had some freezing and lag and crashing issues!

 

[sicario666]

Great to know. Thanks! Any negatives about the V20?

I'm so sorry too disappoint,but I have absolutely no negative comments. At all

 

[DJM626]

How would you compare it to the pixel minus the issues?

 

[matty032]

Re: Verizon Pixel XL - Dropping calls?

My boss has a Turbo 2 and was also dropping calls with advanced calling turned on at his home with poor LTE signal. He however does have the option to select wifi preferred on his Turbo 2. So after experimenting with his and my phones, the "fix" was to turn off advanced calling, or set wifi calling to wifi preferred. I cannot set the Pixel to wifi preferred like he can, so my only solution was to turn off advanced calling. But no more dropped calls for either of us.

 

[sicario666]

How would you compare it to the pixel minus the issues?

Let me know what you want to know,in particular.

 

[rslifkin]

As a note about wifi calling, if you have advanced calling turned on (VoLTE), calls can switch between wifi and LTE without dropping. However, if VoLTE is off and you leave wifi range, the call will drop. There's no handoff to / from CDMA calls. On the same note, a call that starts on CDMA can't transfer to LTE or wifi.

 

[Preach2k]

Slashgear has announced this on the LG V20: some buyers have had a sour experience. According to reports cropping up on Reddit, some people are experiencing cracked or shattered camera glass for reasons that aren’t clear. Affected users seem to uniformly insist they didn’t drop the phone or anything onto it, instead finding the glass cracked at some point shortly after using the handset. https://www.slashgear.com/lg-v20-cracked-camera-glass-issue-causing-concern-among-owners-25461514/

The V-20 has been having Issues also just like the Pixel. Before I made my decision I had some hands on with both. I decided on the Pixel XL. While one of my brothers decided on the V-20. He had the Bootloop, Freezing, crashing, and the low signal issues. He replaced his V-20 twice. So far no complaints since he got the third... While my phone has not arrived. My other brother That pre-ordered the Pixel day one's only complaint is the halo affect after I did the from Global to LTE on his Pixel. I am still waiting on my Pixel to arrive!!! I am still loving my Note 7 until it arrives!!!

 

[miyanc]

I think that's the answer to your problem. Both Pixel and iPhone 7 use LTE for calls and most older Androids and iPhones use CDMA. You have LTE issues in your area.

Isn't lte for data? BTW I had not issues with other phones, just this one. Ran with a g4, n7 s7e, n7, iphone 5s ( I know its hspa+ but including in list) and current pixel xl.

 

[rslifkin]

Isn't lte for data? BTW I had not issues with other phones, just this one. Ran with a g4, n7 s7e, n7, iphone 5s ( I know its hspa+ but including in list) and current pixel xl.

LTE is used for data. The newer phones can also do phone calls using LTE (with VoLTE). It's basically an IP call, which is why those calls can transfer seamlessly to wifi calls and back to LTE. It's very different than the pre-LTE CDMA / GSM phone calls that older phones use (and the newer ones use as fallback).

 

[miyanc]

LTE is used for data. The newer phones can also do phone calls using LTE (with VoLTE). It's basically an IP call, which is why those calls can transfer seamlessly to wifi calls and back to LTE. It's very different than the pre-LTE CDMA / GSM phone calls that older phones use (and the newer ones use as fallback).

my wifi calling is on, but I shut the VoLTE off back when I called the first time. The tier 1 tech had me shut it off and the tier 2 confirmed I should keep it off. Besides the mentioned transfer issues, doesn't it use data (meaning my 10g, I get that it uses data to make the call just checking if it takes away from my monthly allotment?

 

[rslifkin]

my wifi calling is on, but I shut the VoLTE off back when I called the first time. The tier 1 tech had me shut it off and the tier 2 confirmed I should keep it off. Besides the mentioned transfer issues, doesn't it use data (meaning my 10g, I get that it uses data to make the call just checking if it takes away from my monthly allotment?

From what Verizon's documentation says, VoLTE calls don't count towards your data usage, it counts them as voice minutes instead. Video calls count as data use though.

 

[Almeuit]

From what Verizon's documentation says, VoLTE calls don't count towards your data usage, it counts them as voice minutes instead. Video calls count as data use though.

This is correct. VoLTE calls count as minutes - not data.

 

[miyanc]

This is correct. VoLTE calls count as minutes - not data.

From what Verizon's documentation says, VoLTE calls don't count towards your data usage, it counts them as voice minutes instead. Video calls count as data use though.

ty, i wasnt sure when I first got the phone (actually after they turned it on, if I remember the verizon phone didn't have it at first) I turned everything on. then after I had signal issues thought about the data part and figured i didn't want to use the data anyway for calls. good to know when I get my new completely fixed phone on 12-26 with no signal issues and no rattle (not sure how to convey optimistic sarcasm while typing, but in real life the pitch would be going up and down and I would be smirking), I can reactivate that feature without data consumption.

 

[matty032]

As a note about wifi calling, if you have advanced calling turned on (VoLTE), calls can switch between wifi and LTE without dropping. However, if VoLTE is off and you leave wifi range, the call will drop. There's no handoff to / from CDMA calls. On the same note, a call that starts on CDMA can't transfer to LTE or wifi.

Great! Just what I didn't want to hear. So we're screwed either way.

 

[rslifkin]

Great! Just what I didn't want to hear. So we're screwed either way.

Keep in mind, those limitations aren't Pixel-specific. It's due to the nature of VoLTE and wifi calls being IP calls while CDMA / GSM calls aren't and use the older cell technologies. There's no easy way to seamlessly transfer a call in that situation.

 

[Almeuit]

Great! Just what I didn't want to hear. So we're screwed either way.

Yeah pretty much -- that is why Verizon is trying to go all LTE (technically all carriers are) since CDMA is old and can't support a lot of stuff like this.