Pixel - Signal dropping (Update: Google Knows)

[Fernando Martin]

Maybe they will have this sorted out if it is a software issue by the time you order and receive yours, if that is what you decide

No way in hell I am taking that risk, especially being all the way down here. I will monitor the situation to see if this gets fixed soon, and if not, I will go with another phone. It's too bad, I really wanted this one.

 

[DJM626]

I totally agree with you. Just didn't know about all the issues about being in Argentina and being able to purchase one and that you have a friend that would get it and bring it down to you. That would be a hassle. I really wanted this to work for me as well as I love everything else about this phone. If a solution that corrects this issue and is not just a quick fix or if the fix doesn't break something else then I will keep it. If not out it goes

 

[supreme8124]

Knowing what I know now, no way I would buy a pixel. I'm not convinced Google will or can fix this. Apple fixed their connection problem, they must be better engineers.

 

[Amele]

I was out and about today and the good news is, I got an LTE signal, the bad news is, it kept dropping off and saying, no connection, retry. Verizon, never in 7 years have I had a problem getting an LTE connection, that didn't vanish. I will never buy another phone from Google.

 

[DJM626]

I can get a lite signal, but it's only between 1 and 2 bars if I'm lucky. Then it drops off sometimes goes down to nothing. It's like it wants to hang on to the signal but it can't. Even when I am in my car sometimes I might actually see 4 and even 5 bars but if I travel even a block away or sometimes even down the same street it goes down to one or non existent and these are all busy well travelled areas that I never had trouble getting a signal with my old blackberry that I just gave up. I have probably made about 30 calls since I have owned this and probably without exaggeration about 22 or so were dropped.

My sim status always hovers in the -110 area

 

[Almeuit]

Re: Verizon Pixel XL - Dropping calls?

106 at friends house.

 

[DJM626]

Even that is high but at least you are able to still make calls and connect to 4G lite. If that was my case I would be happy and live with it, but mine doest hold at that. I have even seen mine go to -115 and -117

 

[Go42]

I own two Pixel XL's and the signal never drops and I'm on Verizon. With my iPhone 6+ and 7+ I lost calls fairly often. Not sure why we have such different results but many factors could be involved.

 

[Fernando Martin]

I own two Pixel XL's and the signal never drops and I'm on Verizon. With my iPhone 6+ and 7+ I lost calls fairly often. Not sure why we have such different results but many factors could be involved.

It is not yet certain, why some phones are having problems, and others are not. Lets hope Google does not ignore the problem, and comes up with a solution.

 

[Amele]

Yes I went from great signal with Verizon until spring of this year. Now the signal is bad everywhere. Instead of purchasing new antennas for their advanced LTE, they are moving antennas off their rural towers to the cities. The tower I was using used to have 4 antennas pointing at me. Now there are 2. So I am trying to connect to two towers 5 miles away. I am constantly jumping from band 2, to band 13 with no signal from either. Verizon refreshed the phone today, and I reseated my sim. So my signal is more steady now at work in the city. But, it didn't help the poor signal strength at home where it's terrible with any phone.

But people who aren't on Verizon are having this problem, too. And the two phones before this, the two Note 7's, got great signals and that was in August and September. My whole family is on Verizon and I am the only one having problems with LTE. And if it is something with Nougat 7.1, that doesn't make me feel better, cause that's Google, and I'd think they would know if their update was going to screw up their phone. But you know, maybe not, Windows 10's last update screwed up two of the three laptops in the family. I am sorry that the guy who is tired of us all ******** is, well, tired of it. Maybe since he's lucky and his phone is fine, he should just stop reading those of us with phones that aren't. I am aware I ***** a lot. But I am so sick of phone problems. I thought Google was a safe bet.

 

[Almeuit]

Even that is high but at least you are able to still make calls and connect to 4G lite. If that was my case I would be happy and live with it, but mine doest hold at that. I have even seen mine go to -115 and -117

I get around 110-115 at work at my desk. My building is unusual so I expect it.. But I can stream HD just fine with it.

 

[ElronTheElder]

I'm on PagePlus a Verizon mvno. Bought my phone from Google.
Just got back from a trip and activated my new Pixal.
7.1.0 (Verizon, NDE63X, Nov 2016); https://developers.google.com/android/images
This image, from Google development page, is what I am currently running.
While forked images are not ideal, if it corrects this problem stated here then returns to a singular update path in the future.
All is well.

 

[Fernando Martin]

I'm on PagePlus a Verizon mvno. Bought my phone from Google.
Just got back from a trip and activated my new Pixal.
7.1.0 (Verizon, NDE63X, Nov 2016); https://developers.google.com/android/images
This image, from Google development page, is what I am currently running.
While forked images are not ideal, if it corrects this problem stated here then returns to a singular update path in the future.
All is well.

Regardless, I don't think most of us are willing to gamble. We would rather see a permanent fix from Google is coming for sure, that will be rolled out to everyone, before we decide to buy it. I am not taking a chance, even with the above fix, especially since I am in South America, and I am importing this phone from The U.S. I am willing to be patient and give Google a chance, because I know these things happen, but lets wait and see.

 

[miyanc]

everything is a gamble. Buy the best anything and someone gets a clunker. Does anyone think a Porsche doesn't ever have issues? Maybe not everyone, but someone buys one with some sort of issue.

My wifes iphone 7 is a joke compared to her 5s. She has had dropped calls and sketchy signal. It has improved slightly and wifi calling is chugging along. But with her 5s she didn't need any of that. Wait I though all apple products came from the flanks of Adonis. Nothing apple does can be questioned or produced in a bad light. Wait I bet we should all switch to Samsung they make the best phones, just ask all the note 7 people. I am sure lg makes the most reliable (that was hard to type), no wait htc (sorry forgot that was googles issue) okokokok maybe the nexus lines were always perfect and nothing bad every happened to them.

Until a company like apple (antenna issues of old), samsung ( insert tears here) steps up and acknowledges a system wide issue we are all unable to determine if our issues are specific to ourselves. We all lack enough scientific details to make any judgement beyond our own choice to own, trade, sell or complain about those decisions. I actually get a smile everytime I read Almeuit's comments. Everyone is typing like they are on the titanic and he is just walking around the boat showing its not even in enough water to sink.

We should all be making the choices we like the best. Taking into consideration all the variables that best suit us, at the time we make them. This is coming from a proud owner of 2 n7's and a current pixel xl 128 black on back order to be replaced because of signal issues and the most annoying rattle I can't believe others are ok with. Oh and a lg g4 that was quietly recalled some 14 months after being made because the mother board was fried.

 

[Almeuit]

Just want to share this so everyone can remember -- all phones have bugs / issues. Yes .. even the mighty Apple. Apple to replace iPhone 6s handsets that are shutting down for no reason | The Independent .

 

[Zendroid1]

I have a bit of time on my hands this morning so I tallied the number of users reporting problems in this thread just so we can get a better picture.

32 users on this thread have reported issues. I think this is pretty significant being on a small % of Pixel users are on these forums and this thread in particular. It does seem the majority are on Verizon.

 

[James4]

My wifes iphone 7 is a joke compared to her 5s. She has had dropped calls and sketchy signal. It has improved slightly and wifi calling is chugging along. But with her 5s she didn't need any of that.

I think that's the answer to your problem. Both Pixel and iPhone 7 use LTE for calls and most older Androids and iPhones use CDMA. You have LTE issues in your area.

 

[PhiPsi32]

Just want to share this so everyone can remember -- all phones have bugs / issues. Yes .. even the mighty Apple. Apple to replace iPhone 6s handsets that are shutting down for no reason | The Independent .

I'm with you on this. I've been lucky to dodge these issues in the past. I knew one of these days it would be my turn.

Quite frankly, I'm not upset. Disappointed, but not upset. The catch is that I didn't need a new phone. My 6P is more than serviceable and performs predictably. I'm inclined to return the Pixel. If it gets sorted, I'll order another one later.

 

[Almeuit]

I'm with you on this. I've been lucky to dodge these issues in the past. I knew one of these days it would be my turn.

Quite frankly, I'm not upset. Disappointed, but not upset. The catch is that I didn't need a new phone. My 6P is more than serviceable and performs predictably. I'm inclined to return the Pixel. If it gets sorted, I'll order another one later.

Agreed. That is what I would do. I am fortunately one of those who doesn't have the issue but if I did I would return and grab another phone. I couldn't live w/ no cell signal or my LTE. Especially if I could grab another one of the great phones like the V20 / S7 Edge / Etc.

 

[cbreze]

I think that's the answer to your problem. Both Pixel and iPhone 7 use LTE for calls and most older Androids and iPhones use CDMA. You have LTE issues in your area.

If data is working fast and fine as always then isn't that an indicator that the LTE is fine and should be fine for calls as well? Or is it a separate issue with the LTE for calling? The iPhone 7's were fixed with a patch in just under 3 weeks. Not sure if Google's pixel is the same exact issue or just similar.

Also, thought the newer phones would fall back to CDMA if LTE was not available. I see this when in certain remote areas