Not sure if anyone has seen this behavior or knows of the fix, but its starting to become quite annoying. Recently at work, they upgraded my laptop and I began seeing this behavior. I am not sure if it is a Droid issue or an outlook one but perhaps someone can point me in the right direction.
I have my work email synced to my phone. It has been working perfectly until a few weeks ago when the issue began. When I receive an email, if I open it in Outlook, no problem. If I open it on my phone, no problem. However, once I open it on my phone, the copy in my inbox in outlook is converted to Plain Text. I often receive emails with screenshots or specific formatting that are lost when this happens.
I have searched online and found nothing pointing to the cause of this issue. Has any one else seen this before or know of what is causing the problem and/or the fix?
Thank you for your help.
I have my work email synced to my phone. It has been working perfectly until a few weeks ago when the issue began. When I receive an email, if I open it in Outlook, no problem. If I open it on my phone, no problem. However, once I open it on my phone, the copy in my inbox in outlook is converted to Plain Text. I often receive emails with screenshots or specific formatting that are lost when this happens.
I have searched online and found nothing pointing to the cause of this issue. Has any one else seen this before or know of what is causing the problem and/or the fix?
Thank you for your help.