Play Store stopped working

Thank you so much. I haven't been able to use my play store for a while now. When I followed what you did it worked good as new!
 
thank you I turned my phone off and back on again and that worked. I was super frustrated. trying to set up my boyfriends new phone.
:)
 
You can start with the basics....
Restart your phone....if it still won't work, clear cache and data....

Please note that I'd you have disabled one or several Google apps, you might encounter this problems ... in the application manager, some Google apps, mainly the play store will depend on other apps, so by disabling them, it may cause play store to stop working...

Good luck!
 
i don't have this "application prefrences" instead i have "application installer" which does not have reset ??
 

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