Sprint is full of sh**
just did a chat with a rep and this is what was said
Kate: Thank you for visiting Sprint. What questions can I answer for you today?
You: when will the android software update be released for the htc hero
Kate: Sorry that I don't have any future release information. However, you can see if there are any updates for your Hero on our Support tab. I can go over how to view your phone on our Support tab!
Kate: Let's move this chat and make it a window of its own. It will be out of the way and I can stay with you in case you have any questions or any concerns. Just click on the "Yes" button below and we can continue.
Kate: Thank you. That should make it easier to see what's going on. I can answer your questions. First, just to check, are you a current Sprint Customer please?
You: yes i have the htc hero and would like to know about the android 2.1 software
You: update
Kate: That?s great to hear! You would be able to find that information on our Support tab if available.
Kate: May I ask if you see the Support tab please?
You: but that is why im asking you is there going to be one released
Kate: Unfortunately, I don't have any future release information for your Hero software. Sorry.
You: ok thank you
Kate: Sorry for the inconvenience.