You gotta hand it to Samsung, they are definitely on top of their game with the rollout.
I bumped into a Samsung Rep at an AT&T store and she was nice enough to let me hold the S8+ for a few minutes. It definitely feels great and perfectly sized.
It also looks like they've revamped their Protection Plus and put some more effort into their product replacement plan. For like $11 a month, you get their insurance.
i do not like monthly charges, is there no option to buy that outright?
I just ordered through the samsung website. 20 bucks cheaper than ordering from tmobile since I'm not paying that stupid fee tmobile charges on top of the phone. A lot easier and straight forward than going into the tmobile store and ordering it.
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It looks like their Premium Care is 11.99 a month, but no deductible for damaged/cracked screens is listed.
They also state that the replacement device is hand delivered by a DISH (or some other company rep) or next day shipping.
If there is no deductible, then that is super sweet. Exchanges are limited to 1 per month.
I just left the check box for instant activation blank. I'll throw in my current SIM when the phone arrives.that's the same reason I was thinking about ordering from Samsung directly. But I was confused about activation, didn't understand how that works
I guess after the free month I'll be going back to Worth Avenue Group for cheaper premium and lower deductible.i looked at the FAQ and it says this:
Q21. Do I have to pay a deductible when I file for a damaged or malfunctioning device?
A21. There is a $99 deductible for each claim where the device has been damaged.
here it the FAQ
Samsung Premium Care - FAQ
that's the same reason I was thinking about ordering from Samsung directly. But I was confused about activation, didn't understand how that works
Yeah ordering direct from Samsung wasn't a picnic with the note 7 from start to finish.After having to wait 3 months to get my refund directly from Samsung for my Note 7, there's no way I would pre-order from them.
After having to wait 3 months to get my refund directly from Samsung for my Note 7, there's no way I would pre-order from them.
Basically how my nightmare getting my refund from tmobile was. It looks like samsung is on the ball with this rollout though so I rolled the dice and ordered from them. 20 cheaper than Tmobile and don't have to deal with inept in store reps. If this goes smooth I won't buy from Tmobile again, just the samsung website or best buy unlocked ones.
I ordered from samsung.com instead of T-Mobile but the price is same. Why do you have to talk to useless store reps? You can order from T-Mobile.com for the same $850 + tax and there is no stupid $20 fee or anything else for online orders, that's only if you talk to any clueless reps.
Anyway, my other worry about samsung.com T-Mobile orders is they might be permanently sim locked to T-Mobile since for previous phones bought from samsung.com both samsung and T-Mobile were giving the run around for sim unlocking the phone. Don't want a permanently sim locked phone after paying $1000. Hopefully, that's not the case this time.
The problem is the T-Mobile sim unlock app was not working for T-Mobile phones bought direct from Samsung.com for the previous releases. Both T-Mobile and Samsung were just blaming each other, apparently the imei info was not in T-Mobile systems for the phones bought from Samsung. Will it be the same for S8? May be or may be not who knows.For our account for some reason doesn't give me the option to order online when I log into my account. Always says to go in store or the 800 number. I don't think they will be perm sim locked. I would think it's the exact same packaging as the one you buy in the tmobile store and everything, no difference.
One word of caution if you're planning to eventually unlock it and go to a different carrier is that wifi calling might not work with other carriers on it since it's a tmobile version. Just a heads up about that. You might want to wait until the unlocked one comes out in May and see if wifi calling works with the major carriers on it.