Preorders starting tomorrow? (Nov 29th)

[Spacemaker24]

That's because it's an internal screw up. Everyone knows, regardless of the fact that no date was given, that vzw has screwed this up. Just because they haven't given a date to pass up yet, doesn't make it any less pathetic.

Meh

Please post link indicating proof of "an internal screw up". And just because you think that VZW has "screwed this up" does not make it fact. I understand that people think they need this phone to be released right away but it will be out when it's out. And if it's out before January 1st VZW will have done exactly what they had initially said they'd do. I guess I don't get this sense of entitlement some people have regarding what a company chooses to do with product releases.

 

[Gratificulous]

You guys need to consider the source on these launch rumors.

Indeed. Didn't all of this "pre-order on the 29th" start from a random blogger on ComputerWorld? Seems pretty unreliable for people to get bent out of shape when/if it doesn't materialize.

 

[Premium1]

plus the fact that he went back and edited his article to explain how confirmed can have many different meanings. All about getting hits..

 

[mysterx]

Every time a rumored date comes and goes with no GN love, I can't help but hear this sound in my head:

[YT]http://www.youtube.com/watch?v=1ytCEuuW2_A[/YT]

"Nooooooooo, I'm sorry but you didn't win a Galaxy Nexus. Better luck next time."

-me

p.s. "Please have your pet spayed or neutered."

 

[ohiomoto]

Why are they trolls for pointing out the obvious? Just because the rest of us get excited over each little rumor.

Because we are pointing out what they can't understand. I don't work for VZW. I'm not in love with them, but I don't hate them either. I choose to use their service, I don't run their business. Same can be said for Google. I'm a consumer and I can choose whatever services/products I would like. I have a phone that works right now, but I would like a GN so when it's released I'll go get it. This is not a life changing event for me, so I must be a troll.

 

[thedeceiver]

Please post link indicating proof of "an internal screw up". And just because you think that VZW has "screwed this up" does not make it fact. I understand that people think they need this phone to be released right away but it will be out when it's out. And if it's out before January 1st VZW will have done exactly what they had initially said they'd do. I guess I don't get this sense of entitlement some people have regarding what a company chooses to do with product releases.

I don't think any of us have access to internal VZW documents. I certainly do not. So, I have no "proof". However, if you don't think VZW screwed this up, you're living in a dream world. Just because they didn't announce a date publicly doesn't mean they didn't miss internal dates.

You are absolutely correct that Verizon Wireless has not missed any publicly announced dates. +1 for you.

You are incorrect in stating that they did not screw up. They have a huge inventory of these devices purchased, sitting in warehouses. They have trained staff, paid for marketing campaigns, performed quality assurance testing, prepared an RMA process, etc. etc. Those things cost money... and mobile phone devices do NOT age well. Every day that Verizon doesn't release this phone costs them money.

As bad ass as some think this phone is (I am one of them), mobile phone technology is rapidly advancing and in 4 months, this thing is going to be OLD news. Verizon is missing the boat.... in a similar way that Moto missed the boat on the Bionic.

 

[nemov]

Gotta love this guy. A simple "I was wrong" would suffice.

Update 2: As I've said before, taking your frustrations out on me isn't helpful. I appreciate that many of you are sick of hearing no official word from Verizon, but do try to learn that pseudonymous venting at the wrong target isn't at all productive. Thanks!

I guess "confirmed" isn't what it used to be. Richi Jennings deserves what he gets today. He's a hack.

 

[ohiomoto]

I don't think any of us have access to internal VZW documents. I certainly do not. So, I have no "proof". However, if you don't think VZW screwed this up, you're living in a dream world. Just because they didn't announce a date publicly doesn't mean they didn't miss internal dates.

You are absolutely correct that Verizon Wireless has not missed any publicly announced dates. +1 for you.

You are incorrect in stating that they did not screw up. They have a huge inventory of these devices purchased, sitting in warehouses. They have trained staff, paid for marketing campaigns, performed quality assurance testing, prepared an RMA process, etc. etc. Those things cost money... and mobile phone devices do NOT age well. Every day that Verizon doesn't release this phone costs them money.

As bad ass as some think this phone is (I am one of them), mobile phone technology is rapidly advancing and in 4 months, this thing is going to be OLD news. Verizon is missing the boat.... in a similar way that Moto missed the boat on the Bionic.

How can you be so sure VZW screwed it up? You don't think there is any chance that Google/Samsung gave them a buggy phone? Let me rephrase that. Do you think that it's impossible that Google/Samsung gave them a buggy phone?

You could be right, but you could be wrong. None of us really know for sure.

 

[Mooem]

This back and forth on internal delays reminds of the following philosophical question: "If a tree falls in a forest and no one is around to hear it, does it make a sound?"

Kind of amusing.

 

[anon(525422)]

Please post link indicating proof of "an internal screw up". And just because you think that VZW has "screwed this up" does not make it fact. I understand that people think they need this phone to be released right away but it will be out when it's out. And if it's out before January 1st VZW will have done exactly what they had initially said they'd do. I guess I don't get this sense of entitlement some people have regarding what a company chooses to do with product releases.

It's nothing to do with a sense of entitlement.

It's to do with a company not being disrespectful to its customers and not voluntarily damaging its reputation (to what extent is arguable, but it's certainly damaged to anyone remotely following this debacle) through deliberate lack of communication. Not to mention very possibly damaging its relationship with Google and Samsung (the latter having more or less expressed in a TV interview that they're as impatient with VZW as us).

And it *is* deliberate lack of communication. The Nexus is a major deal in the Android world, they purposefully bargained for exclusive rights, they *know* there's a lot of interest, and by Dec 8th they'll have gone through entire rumor-announce-release cycles for several other big phones in the interim. Yet they flat-out refuse to say a word.

We're not expecting apologies, definite release dates or even preorder dates... something as simple as, "Hi, we know a lot of you are interested and waiting patiently, and we reconfirm that the phone will be available by the end of 2011". That wouldn't commit them to anything more than they've already committed to, but it would at least be an acknowledgement. Refusing to even acknowledge it is flat-out rude and poor customer relations management. It says: "Yeah, we've got the exclusive deal, you can't get it anywhere else, so you're our captive audience and you can damn well sit there and shut your yap until we feel like releasing it."

I've never played the phone game. I don't usually follow phones or stay even remotely up to date with the market. I don't resell old phones because I never get new ones. I don't switch contracts or carriers, or add lines to get new subsidized phones, port numbers, pass on old phones to family members and use their upgrades, or bother with any of the other tricks and switches that 90% of the people reading this site do. I'm just not that into it. I do want the Nexus but I've lasted 2.5 years on this bloody iPhone 3GS so it'll be a huge upgrade whenever it comes and another month on the 3GS won't kill me (probably). So my give-a-sh** factor is probably much lower than most people following this release.

But at the same time I can see when a company -- any company -- is screwing with its customers, basically "abusing" a position of power (in terms of market position and phone exclusivity) that allows them to disregard and be rude to a portion of their customers because they can do so without really affecting the bottom line. That's how VZW is "screwing up": their release of the Nexus is a currently a PR mess. No they obviously don't care, and yes they can get away with it, but that doesn't make it any less of a poor business practice.

 

[nemov]

How can you be so sure VZW screwed it up?
.

This topic was old two weeks ago. Verizon didn't screw anything up. It's very reasonable to assume Verizon has more money and marketing invested in the RAZR. The Galaxy Nexus is a high profile phone that would have disrupted the market if it came out on schedule in early November.

Seems pretty reasonable to me.

 

[mysterx]

I guess I don't get this sense of entitlement some people have

Amen! Methinks this is a generational thing. There certainly seems to be a 'sense of entitlement' in the millenials, largely born of the 'entitled' boomer generation. I read these forums and I'm amazed at some who feel 'entitled' to a silly phone while our great nation is burning to the ground all around us. Let's get our priorities straight, folks. Big red owes us nothing. They reserve the right to pull the GN football away at the last minute, leaving us to play the role of Charlie Brown again. That would suck indeed. But I think we can agree that we have just a few more important issues in this world, no?

Okay, putting the soap box away and ducking for cover now to avoid the onslaught of sharp objects flying my way...

-me

 

[Somethingsfishy]

seriously, how do I chat with a VZW CSR online? I can't find any live chat, and I need a dose of false hope...

 

[clucernoni]

I don't think any of us have access to internal VZW documents. I certainly do not. So, I have no "proof". However, if you don't think VZW screwed this up, you're living in a dream world. Just because they didn't announce a date publicly doesn't mean they didn't miss internal dates.

You are absolutely correct that Verizon Wireless has not missed any publicly announced dates. +1 for you.

You are incorrect in stating that they did not screw up. They have a huge inventory of these devices purchased, sitting in warehouses. They have trained staff, paid for marketing campaigns, performed quality assurance testing, prepared an RMA process, etc. etc. Those things cost money... and mobile phone devices do NOT age well. Every day that Verizon doesn't release this phone costs them money.

As bad ass as some think this phone is (I am one of them), mobile phone technology is rapidly advancing and in 4 months, this thing is going to be OLD news. Verizon is missing the boat.... in a similar way that Moto missed the boat on the Bionic.

Your post contains no sources or factual verification whatsoever. There could be a million reasons why VZW hasn't released this phone yet. Maybe they wanted to let the Razr have some time to sell first. Maybe they got a buggy phone from Google/Samsung. Maybe they are positioning themselves between other releases of other phones. Who knows. People are getting on you because you are leaving no possibility for the fact that this may not be VZWs fault. Do you know their internal dates? Maybe they finally decided to release a phone with as few bugs as possible and do extra testing/correcting. I have the Razr now and the 4g reception is complete crap...maybe they want to correct these problems with the nexus.

Basically, calm down. You know nothing. I know nothing. We all know nothing. This could be VZWs fault, Samsungs fault, Googles fault...heck it could be my fault for some reason. Or it could be a grand plan from the beginning that will end up selling millions of phones... NOBODY KNOWS.

 

[SchroederNexus]

I think that the admins should lock all of these rumor threads after the date passes.

 

[sanktheboat]

"If a tree falls in a forest and no one is around to hear it, does it make a sound?"

Yes.

A sound's existence is not dependent on the presence of ears.

(Sorry, but as something of an amateur philosopher, this "debate" always bugs me. C.S. Lewis once wrote "nonsense doesn't cease being nonsense, just because you are talking it about God." .... or sounds, or delays... we don't have to hear about them firsthand for them to exist. To insist otherwise is, well, nonsense.)

 

[sanktheboat]

.... and as for the topic at hand,

Verizon can delay the phone and release it whenever they want to, and we can be pissed off if they delay it. Not sure why some people think these two ideas are mutually exclusive.

 

[anon(525422)]

Yes.

A sound's existence is not dependent on the presence of ears.

(Sorry, but as something of an amateur philosopher, this "debate" always bugs me. C.S. Lewis once wrote "nonsense doesn't cease being nonsense, just because you are talking it about God." .... or sounds, or delays... we don't have to hear about them firsthand for them to exist. To insist otherwise is, well, nonsense.)

Not entirely true. "Sound" is merely an interpretation of the movement of air by the brain as channeled by the ears. So yes, it does require the presence of ears.

The air movement is still there in the absence of a person or animal, obviously. But without a brain and ears to react to the stimulus, it's not technically a "sound".

This question is actually more a semantic argument about the precise definition of the word "sound" than a philosophical one.

 

[ohiomoto]

It's nothing to do with a sense of entitlement...

We're not expecting apologies, definite release dates or even preorder dates... something as simple as, "Hi, we know a lot of you are interested and waiting patiently, and we reconfirm that the phone will be available by the end of 2011". That wouldn't commit them to anything more than they've already committed to, but it would at least be an acknowledgement. Refusing to even acknowledge it is flat-out rude and poor customer relations management. It says: "Yeah, we've got the exclusive deal, you can't get it anywhere else, so you're our captive audience and you can damn well sit there and shut your yap until we feel like releasing it." ...

Maybe they can't honestly say that.

LOL

 

[qnet]

seriously, how do I chat with a VZW CSR online? I can't find any live chat, and I need a dose of false hope...

There is a red square at in the upper right corner that says "chat" however it doesn't seem to show up unless you go through the process of upgrading your phone, back out of it, or seem to be having trouble.

A window has sometime just poped up when I was going through the motions like I was going to buy a phone. It may only show up when they think you need help or guidance.