Purchasing devices from Best Buy

[gray2018]

I must be in the minority here who would prefer to have their phone shipped to them lol I have never bought a phone in store. Even when I used to buy phones from T-Mobile, I never bought them in store. Always online.

 

[tismydroid]

I must be in the minority here who would prefer to have their phone shipped to them lol I have never bought a phone in store. Even when I used to buy phones from T-Mobile, I never bought them in store. Always online.

Like Annie mentioned above, you could order online and have it shipped to you. That seems like the perfect idea. I have to say, I'm like you. I hate shopping with a passion. If I can avoid walking into a store and have it shipped instead, then that works for me.

Sent from my SM-S908U using AC Forums mobile app

 

[gray2018]

Definitely. It's just a bummer that they won't honor the in store trade in price.

 

[tismydroid]

Definitely. It's just a bummer that they won't honor the in store trade in price.

Oh bummer! That makes a huge difference.

Sent from my SM-S908U using AC Forums mobile app

 

[Mooncatt]

Definitely. It's just a bummer that they won't honor the in store trade in price.

This is a common practice in retail in general. There are often separate in store and online only deals.

 

[B. Diddy]

I must be in the minority here who would prefer to have their phone shipped to them lol I have never bought a phone in store. Even when I used to buy phones from T-Mobile, I never bought them in store. Always online.

I used to prefer that, too, until I started reading people's horror stories on this forum about phones disappearing en route (typically the trade-ins).:'(

 

[Morty2264]

Walking in with your trade in, and out with your new phone in your hand can't be beat.. the only way I'll do it from now on. No more shipping, praying, and waiting :-\

That does sound like a safer and less worrisome course of action!

 

[gray2018]

I used to prefer that, too, until I started reading people's horror stories on this forum about phones disappearing en route (typically the trade-ins).:'(

Yeah... that happened to me. I had sent a trade in device to Samsung that was worth 400 dollars. When they received the box, there was nothing in it. Somebody at FedEx opened the box and stole the phone. Luckily, for me, Samsung just absorbed the cost and nothing else was required of me. Still sucks though. I was pissed.

 

[B. Diddy]

Yeah... that happened to me. I had sent a trade in device to Samsung that was worth 400 dollars. When they received the box, there was nothing in it. Somebody at FedEx opened the box and stole the phone. Luckily, for me, Samsung just absorbed the cost and nothing else was required of me. Still sucks though. I was pissed.

Did they immediately offer to absorb the cost, or did you have to wrangle with them? The latter would still be stressful.:-\

 

[gray2018]

Did they immediately offer to absorb the cost, or did you have to wrangle with them? The latter would still be stressful.:-\

I had to make a few calls. That was about it. Once they looked into it, they knew what was going on because evidently it's a common problem and said it has been credited. Because they looked at the weight of the box that I sent and it was different from the time of shipping compared to it arriving there. There was also a "shipment exception," at a nearby FedEx warehouse where it said the box was damaged and replaced. Yeah, and in the process, someone at FedEx hoisted the phone. So I avoid shipping stuff to that warehouse now if possible.