Rebooting problems/solutions?

[drg889]

Hey everyone!

I just got my Rezound not too long ago on black friday (managed to get it for $50 w/ an upgrade). It worked great until 2 days ago. I had the phone on for over a week so i figured id just restart it, went along and pressed the restart option. Little did i know it caused an (almost) infinite loop of rebooting. At that point, it sometimes booted up, but would say i had no service and when i unlocked the phone, itd just restart again. I did the "fix" multiple times and it didn't work really (the whole change the CDMA/LTE thing with taking out the SIM card, etc.), but just when i was going to give up and request a new Rezound, it started working again.

However, just today, i noticed that i wasn't getting any 4G or 3G connections in areas where i normally do (Bay Area/San Francisco), i was either getting no 4g/3g or just 1X. Tried restarting the phone by powering off then on, and it started the infinite reboot problem again, tried pulling the battery, booted up, but no service. Rebooted again, got "service" but no bars, 10 minutes later after walking around a store, i got a bar or two of service.

It just bothersme if i would have to deal with this on multiple occasions. The phone itself is awesome and is built pretty nice, but the rebooting problems ive been having is starting to bug me. Along with that, the left side of the phone creaks a good amount (i assume because i removed the back cover a couple times, carefully, but still multiple times).

Anyone have similar problems/solutions?

Thanks!

 

[buckifvr]

I don't have any experience with the infinite boot thing, as for weak or no service, Verizon has experienced problems with the LTE network. Supposedly its just growing pains of developing a new cutting edge network. As for the creakiness, yeah, I have that too. I'm assuming it has to do with how the battery cover fits.

 

[buckifvr]

I saw this in another thread. I don't know if you have already tried this to temporaily fix the boot loop issue. But here it is anyways:

"Yeah the way I fixed was to boot without the sim card then go into LTE toggle and switch to cdma only. Shut down then boot up and it worked"

 

[humpagardengnome]

Answers are in this thread:
http://forums.androidcentral.com/verizon-htc-rezound/139235-boot-loop.html

 

[drg889]

Answers are in this thread:
http://forums.androidcentral.com/verizon-htc-rezound/139235-boot-loop.html

I've actually already done that "fix." And immediately after i did it, and restarted my phone, it still rebooted over and over. Only after a couple more battery pulls did it finally start working again. Fast forward 2 days when i wasnt getting any 3G/4G and barely any signal, i powered off then powered back on my phone and the rebooting loop started again (when my friend also with VZW and with the LG Ally had near full service and 3G).

Hopefully the VZW store im going to go to will replace it, or maybe even trade me for the GNex (haha yeah right).

Thanks for the responses, any more responses would be helpful!

 

[humpagardengnome]

I've actually already done that "fix." And immediately after i did it, and restarted my phone, it still rebooted over and over. Only after a couple more battery pulls did it finally start working again. Fast forward 2 days when i wasnt getting any 3G/4G and barely any signal, i powered off then powered back on my phone and the rebooting loop started again (when my friend also with VZW and with the LG Ally had near full service and 3G).

Hopefully the VZW store im going to go to will replace it, or maybe even trade me for the GNex (haha yeah right).

Thanks for the responses, any more responses would be helpful!

This just makes me wonder what other Rezound owners are experiencing in your area. If the issue is outage triggered, as it has been said. Your swapped device will likely occur once again, until they patch the WCDMA setting to LTE/CDMA only via OTA.

As for a Rezound/Nexus exchange, there have been circumstances where buyers were allowed to swap out w/out penalty of losing the exchange option on a future phone w/ reps. It just requires some "white lies" on your part.

 

[dpham00]

I assume you bought it from Costco, if so, just call them up and they will send you a new replacement, and a return label. I prefer this over verizon who sends out refurbished.

Sent from my Verizon Wireless 4GLTE HD smartphone.