Receiving calls Problem with voice mail Prompt engaging too soon, how can I lengthen the amount of time it takes to go to voice mail?

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Receiving calls Problem with voice Prompt engaging too soon

on incoming calls my phone's ringtone, rings for 1 second then it goes straight to Voice prompt asking me to Answer Or Reject. I would like to have the ring tone just play before I get this prompt, so I have time to get the phone out of my pocket. Often I never hear the Ringtone and I just hear this Answer or Reject voice prompt. It's a Cricket phone so I call Cricket. They were NO help.
 
Re: Receiving calls Problem with voice Prompt engaging too soon

Welcome to Android Central! Which phone do you have?