Recently i have been getting a blue screen and a pop up saying to update virus protection, what could it be?

[AC Question]

recently i have been getting a blue screen and a pop up saying to update virus protection

I have been having a blue screen with a bunch of code randomly popping up and when it does there is a popup square that tells me i need to update my virus protection, i have scanned with both norton and 360 security and both come up clean, any ideas? Galaxy s4.

 

[Golfdriver97]

Re: recently i have been getting a blue screen and a pop up saying to update virus protection

Welcome to the forums. Where is this happening? In your browser?

 

[gizit16]

Re: recently i have been getting a blue screen and a pop up saying to update virus protection

Thank you! It does pop up my browser, but i dont have to be in the browser for it to show up. Sometimes ill be in a text message when it will randomly appear

 

[gizit16]

Re: recently i have been getting a blue screen and a pop up saying to update virus protection



This is what it looks like

 

[Aqil Lee Chaelin]

Re: recently i have been getting a blue screen and a pop up saying to update virus protection

Try to clear your browser history

Posted via the Android Central App

 

[gizit16]

Re: recently i have been getting a blue screen and a pop up saying to update virus protection

i cleared all my browser history and it just happened again, this time i was clicking on my facebook app to open and it popped up.

 

[Aqil Lee Chaelin]

Re: recently i have been getting a blue screen and a pop up saying to update virus protection

Try to install anti virus app.
I once had this issue but it solved after I installed anti virus app

Posted via the Android Central App

 

[gizit16]

Re: recently i have been getting a blue screen and a pop up saying to update virus protection

i have scanned with 360 security already, i will try downloading AVG anti virus as well and see if it finds anything

 

[extraclass]

Re: recently i have been getting a blue screen and a pop up saying to update virus protection

I wouldn't press OK! They will load you up with some other stuff you do not want! This is probably some type of thing you got with a game or app you downloaded. If you tap OK it gives them more permission to send stuff to your phone!

 

[gizit16]

do you know any way to stop it? I have installed Norton, avast, 360 security, and AVG anti virus and they all come back as clean. I only download from the google play store. It pops up randomly and opens up my browser when it does. i can be in the middle of a text and boom it opens. I have also deleted my browser history and it still pops up. (on the stock samsung browser.) I did download a music app from goole play that allows me to download music, would it have come from a song maybe? How would i find out what song if that is the case?

 

[Roid Buz]

Wow...and I thought I was the only one. I am also looking for the solution to the random pop-up message that phone is in danger..
You may be on to something about the music app, I too recently added the MP3 Music Version 1 app. This annoying pop-up started after the installation. Mmmmm, you may have answered mine and your own question. Is it the app? Or the songs I have downloaded (about 6 rap songs)? What music app did you download? This shortcut symbol is multi colored with ♫ in circle. I too have Norton with a clean bill of health.

 

[Aqil Lee Chaelin]

Re: recently i have been getting a blue screen and a pop up saying to update virus protection

Go to file manager and find a file that look suspicious

Posted via the Android Central App