repeated contacts

edolf8

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Dec 25, 2009
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Hi all! So i just recently got the eris and its my second smartphone and i love it so far! So i recently transferred all my contacts and some of them saved multiple times. I've tried to go in and delete the extra entries but everytime i do i get an error message saying the process had to be stopped? Has anyone else had this problem and know how to fix it? Thanks!
 

MasonMI

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Dec 20, 2009
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I also have duplicate contacts on my phone my contacts came over from gmail and for some reason i have 2 and 3 entries for the same person is there a way to delete the duplications?
 

DrDownload

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Nov 30, 2009
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Yeah, my wife and I had this issue with duplicates when we first got our phones and it did the "sync" to Gmail. I ended up having to go into Gmail, create a backup of all the contacts in there, then merged the duplicates that showed up in Gmail and deleted the contacts that only had emails addresses and no phone numbers. I then forced a Gmail sync to get the proper contacts down on the phone and the extras removed. Then before I loaded the backup file back into Gmail to get my contact list back to where it was I went (on the Droid Eris) into SETTINGS > DATA SYNCRONIZATION > GOOGLE, and unchecked the "Contact" sync option. Seems to have worked so far as none of my other contacts have returned to my phone after I restored my Gmail backup.

There may be an easier way to deal with the duplicates, but I didnt find it.
 

edolf8

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Dec 25, 2009
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Did you add any contacts to your phone before you sync'd to Outlook (or other software)?

i manually added all my contacts (i dont use outlook). i think it may be because i connected most of my contacts with their facebooks...? ive tried to disconnect the person and the facebook profile to delete the contact but that didnt work. has anyone had this kind of problem?
 

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