Replacement Connected

[pedronev925]

Hi All,

So I had to return my Connected a few weeks back as it appeared that a crack was forming on the Titanium casing. Tag advised this was due to a manufacturing error and that the head would be replaced.

This arrived back with me on Friday but due to a busy weekend I didn’t get round to looking over it and setting it up until last night, I noticed on the replacement watch they sent me the ‘Tag Heuer Connected’ marking at the 1 o’clock position is just printed on where as on my previous model it was nicely engraved and painted.

Now this has really annoyed me as I believe that the slightest of knock to it is going to pull the wording off and in all honesty it looks a little... cheap

I know this may appear petty to some but do you think I am in my right to have it replaced yet again?

Thanks for your time

 

[B. Diddy]

That would absolutely bother me, especially if you're going to spend that amount on a watch from such a vaunted brand. I would call them and ask them what the deal is.

 

[scvette_7]

I have a Replacement coming mines started to smoke while charging and the back of the watch had a bubble in it because of the battery. I was wondering are the replacement watches new or refurb? I would hope they are new for $1500

 

[icwhatudidthere]

They have all been new replacements from posts here. That's a pretty serious failure there too.