Hello,
New S22 Ultra, tried to restore backup yesterday and it failed so did a factory reset and tried again, something else failed, did another factory reset it didn't really reset as the setup process asked way less questions and downloaded things that I had unchecked. Tried yet again to Factory Reset and left it for a few hours before setting up again and still encountered issues.
Is it possible to do an actual Factory Reset as choosing Factory Reset from the menu doesn't seem to be 100%.
And no apps are showing my camera roll or any albums if you go to upload a photo or video, but when you open the Samsung Gallery App, all my photos and albums are there. What is going on?
I've uninstalled and reinstalled all apps individually, tried the factory reset, etc... and nothing is working. I've tried calling Samsung several times, and they won't help.
Is this because of the restore glitches or is there a software issue I'm not aware of? I'm at a loss of where to go for help these days as the phone was bought from Samsung and they do not care or help.
I hope this makes sense as I was so excited for a new phone.
New S22 Ultra, tried to restore backup yesterday and it failed so did a factory reset and tried again, something else failed, did another factory reset it didn't really reset as the setup process asked way less questions and downloaded things that I had unchecked. Tried yet again to Factory Reset and left it for a few hours before setting up again and still encountered issues.
Is it possible to do an actual Factory Reset as choosing Factory Reset from the menu doesn't seem to be 100%.
And no apps are showing my camera roll or any albums if you go to upload a photo or video, but when you open the Samsung Gallery App, all my photos and albums are there. What is going on?
I've uninstalled and reinstalled all apps individually, tried the factory reset, etc... and nothing is working. I've tried calling Samsung several times, and they won't help.
Is this because of the restore glitches or is there a software issue I'm not aware of? I'm at a loss of where to go for help these days as the phone was bought from Samsung and they do not care or help.
I hope this makes sense as I was so excited for a new phone.