RIP Note Pro

[lagunarad]

After several months of insane screen flicker and spontaneous reboots, she finally died.

I guess I'll try Samsung support and see what they have to say. But frankly I'm not expecting much as it's out of warranty.

Posted via the Android Central App

 

[Carlo Villa]

Oh I'm sorry, can you afford a new one?

 

[lagunarad]

Oh I'm sorry, can you afford a new one?

Yes, but hopefully they give me some kind of discount. We shall see.

 

[Carlo Villa]

Where are you? South Florida here.

 

[lagunarad]

Where are you? South Florida here.

Laguna Beach, CA

Should I take it back to Best Buy, or is there a Samsung repair center near me?

 

[Carlo Villa]

Best Buy I'm sure offered insurance but did you buy it? Call Samsung I'm sure that can help you.


1 800-726-7864

Samsung customer service


Let me know what they say. ...

 

[lagunarad]

Best Buy I'm sure offered insurance but did you buy it? Call Samsung I'm sure that can help you.


1 800-726-7864

Samsung customer service


Let me know what they say. ...

YAY! I just found out that it's still under warranty - purchased 12/14/14. Submitted a service request...waiting for their reply.

 

[Carlo Villa]

YAY! I just found out that it's still under warranty - purchased 12/14/14. Submitted a service request...waiting for their reply.

Congratulations maybe I gave you good luck...

Soon you'll have your beautiful tablet working again

This is mine sporting a Supernight Bluetooth keyboard and case

 

[lagunarad]

After several months of insane screen flicker and spontaneous reboots, she finally died.

I guess I'll try Samsung support and see what they have to say. But frankly I'm not expecting much as it's out of warranty.

Posted via the Android Central App

I'm happy to report that I have my note pro back in my grubby little hands. It took about a week...well a little more than a week for them to repair it and send it back in perfect working order. They replaced the battery and the battery connector. All under warranty!!

Posted via the Android Central App

 

[Mind-Objects]

I like the keyboard cover you have on the picture! Do you use it often? I am playing with the thought of buying one myself. What do you use it for? Would you recommend it? Do you ever use it in combination with the stylus?

 

[Carlo Villa]

Hey thanks, I love this keyboard cover. I use it almost everyday to type my essays on Google docs.
Yes i use it with the S-pen and also I bought a wireless mouse.

The cover looks very nice and by the way the keyboard is removable too.

 

[AceHandler]

To anyone else experiencing the flickering/dying problems - read the thread on battery connection problems. Many users have replaced batteries when the problem was bad soldering on the connection on the battery itself. There are YouTube videos showing how to fix (easy if you're a Handler like me ;-) )