Running into a mega-annoying problem with the headphone jack, need help!

[Lilly May]

This is not a "wierd" problem because from what I'm hearing it's obvious to me knowing a little about electronics that you have a faulty female headphone connecter. When you have your headphone jack plugged in and wiggle the jack it creates a on/off switching function in the phone that activates or affects any associated phone calling functions or music apps in your case Google music. If I were you I would call up Verizon tell them what the issue is and there is not much trouble shooting they'll be able to walk you through over the phone so if your one year manufacturers is still in effect which I believe it is since the G2 hasn't been out for a year yet right? Or if you have the Verizon protection plan they should be able to ship a replacement G2 super fast. In the past I've actually had a similar issue with my HTC Thunderbolt and they shipped me a replacement the very next day. Don't try and trouble shoot your phone anymore this will just drive you into more and more frustration. Oh, and if you have "rooted" your phone try and put it back to the original stock setting or else Verizon and or LG will detect this not honor you a free replacement G2. Good luck and let us know how it goes.

Sent from my VS980 4G using AC Forums mobile app

I've been having the same issue, & it isn't possible that it's the female part malfunctioning. I have some sets of ear buds that don't cause the problem. Its just 1 specific pair, & unfortunately it's the pair I just got for Valentine's Day!

 

[Lilly May]

Hey! I own an LG Aristo 3. I've had numerous sets of head phones, & ear buds that DO NOT cause this problem. I've found that on the occasions that the headphones / earbuds work, without bringing up the Google listening app, the jack is not shaped like an L. It's only when the jack is shaped like an L that the problem persists.