S Pen disconnecting a lot

[Borgie]

So i got my S23 Ultra about a month ago, from the get go about once in every four times i remove the S pen it says its disconnected. The stylus part still works, but the air actions don't work (hovering, scrolling through gallery, etc...)

You have to reinsert it and reconnect it. I have tried doing the S pen reset a couple times and that doesn't see to help.

Anyone else have this issue? bad S pen?

 

[SpookDroid]

Sounds like a bad pen (unless you have BT problems with other devices). Do you have any apps that might be turning BT off? When you reconnect the pen, does it have enough battery (wondering if it's not charging properly)? Have you tried cleaning the silo with compressed air in case there are any debris? Are you using any cases that may be interfering with signals (like too thick, metallic, or with a magnet backing)?

 

[mustang7757]

Try it in safe mode also

 

[Borgie]

Sounds like a bad pen (unless you have BT problems with other devices). Do you have any apps that might be turning BT off? When you reconnect the pen, does it have enough battery (wondering if it's not charging properly)? Have you tried cleaning the silo with compressed air in case there are any debris? Are you using any cases that may be interfering with signals (like too thick, metallic, or with a magnet backing)?

No BT issues. Yeah I can put it in and pull it out immediately and it connects so its not battery, I wouldn't think. I have the same case I used with my S22 Ultra, Spigen Cryo Armor. No mag safe junk on the phone. I think i will contact Samsung support and see if they will give me a new pen

 

[SpookDroid]

Good luck! But yeah, I think that's the easiest solution at this point.

 

[mustang7757]

I never seen a Spen defect, will be interesting if thats the case

 

[mustang7757]

Make sure no Good Lock module Penastic being used

 

[Borgie]

Make sure no Good Lock module Penastic being used

negative

 

[rikskie]

So i got my S23 Ultra about a month ago, from the get go about once in every four times i remove the S pen it says its disconnected. The stylus part still works, but the air actions don't work (hovering, scrolling through gallery, etc...)

You have to reinsert it and reconnect it. I have tried doing the S pen reset a couple times and that doesn't see to help.

Anyone else have this issue? bad S pen?

View attachment 354484

I HAVE THE SAME PROBLEM

 

[mustang7757]

I HAVE THE SAME PROBLEM

Have you tried safe mode ?