Hi everyone,
I bought my phone in Singapore but live in Australia. Every so often I get a strange Singapore-centric occurance such as:
- Samsung Store wants me to upgrade - Singapore Pay or some other Singapore App
- When I'm OS, the Home Clock is set to Singapore time.
Despite my Samsung Store, General settings and accounts all set to Australia, there is no way of changing the phone.
What I have noticed is under Samsung Account settings, under Country, it says Singapore in grey, and I'm unable to change it. Even though this account has been around for many years as Australian.
This happened with my note 3, I spoke to Samsung Tech support who instructed my how to do a reset and it fixed everything.
Tried with Samsung email, online chat and anything else and they were all completely useless. Which is starting to become a common thing with them.
Any advice would be great.
I bought my phone in Singapore but live in Australia. Every so often I get a strange Singapore-centric occurance such as:
- Samsung Store wants me to upgrade - Singapore Pay or some other Singapore App
- When I'm OS, the Home Clock is set to Singapore time.
Despite my Samsung Store, General settings and accounts all set to Australia, there is no way of changing the phone.
What I have noticed is under Samsung Account settings, under Country, it says Singapore in grey, and I'm unable to change it. Even though this account has been around for many years as Australian.
This happened with my note 3, I spoke to Samsung Tech support who instructed my how to do a reset and it fixed everything.
Tried with Samsung email, online chat and anything else and they were all completely useless. Which is starting to become a common thing with them.
Any advice would be great.