Hi all. I'm not even sure if I'm in the right thread but here goes....
I purchased a s4 i9505 from Hong Kong. Network and region unlocked. I live in Australia.
Received it. Everything works except it will not read my sim card. I search for my network carrier and nothing. It just keeps searching.
Took it to a Samsung shop. They won't touch it because it's not from Australia. Took it to my carrier. One guy reset my network settings and it WORKED. It read my sim. Could make phone calls. Could read my mobile data. Internet access.
For all of 5 minutes. Then it turned itself off. Restarted. And was back where it was before. Wouldn't read sim, network. .. etc.
It's brand new. Hado the issue since I opened it. Has never been able to connect to any networks.
I have tried different sims, factory reset, even spoken to samsung online support (which was a waste of time).
Tryed the troubleshooting from what Google searches come up with. Everything I can think of.
I'm not real tech savy so I'm really stumped what to try next.
Is this a software issue due to being Asian software and not Australian maybe? Or a hardware issue? I don't know.
I have bought phones from Asia before and they have worked fine here.
Anyone PLEEEEEEASE HELP!?!?
I purchased a s4 i9505 from Hong Kong. Network and region unlocked. I live in Australia.
Received it. Everything works except it will not read my sim card. I search for my network carrier and nothing. It just keeps searching.
Took it to a Samsung shop. They won't touch it because it's not from Australia. Took it to my carrier. One guy reset my network settings and it WORKED. It read my sim. Could make phone calls. Could read my mobile data. Internet access.
For all of 5 minutes. Then it turned itself off. Restarted. And was back where it was before. Wouldn't read sim, network. .. etc.
It's brand new. Hado the issue since I opened it. Has never been able to connect to any networks.
I have tried different sims, factory reset, even spoken to samsung online support (which was a waste of time).
Tryed the troubleshooting from what Google searches come up with. Everything I can think of.
I'm not real tech savy so I'm really stumped what to try next.
Is this a software issue due to being Asian software and not Australian maybe? Or a hardware issue? I don't know.
I have bought phones from Asia before and they have worked fine here.
Anyone PLEEEEEEASE HELP!?!?