Samsung.com Orders

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Can't hold for pickup for the accessories. I'm getting this. If it's the same for my phone once it's picked up I'm screwed. Why would some be able to hold for pick up and other shipments not? State restrictions? Carrier restrictions? Hmm...

My accessory was the same. Could not hold, but phone was ok to hold. Not sure why they restricted some for hold.
 
View attachment 317147

Can't hold for pickup for the accessories. I'm getting this. If it's the same for my phone once it's picked up I'm screwed. Why would some be able to hold for pick up and other shipments not? State restrictions? Carrier restrictions? Hmm...
My accessory was the same. Could not hold, but phone was ok to hold. Not sure why they restricted some for hold.
Was there a pick up scan and even after that you couldn't request hold? Not sure why that's the case, how is it shipping? Mine is FedEx 2 day for accessories as well. May be you guys are close to shipping hub they are shipping with with different FedEx service and that doesn't have a hold option? Just guessing
 
Woohoo just got confirmation from Fedex phone has been picked up and on its way to me.Delivery changed from tues to monday.I was able to hold at local walgreens.So I can pickup after work.
 
Did anyone else's phone show up as 1 lb? I have something that was picked up and is coming on Tuesday from Samsung. The buds are backordered and the only other thing I ordered was the smart switch thing but I don't know if that would be 1 lb?
 
Did anyone else's phone show up as 1 lb? I have something that was picked up and is coming on Tuesday from Samsung. The buds are backordered and the only other thing I ordered was the smart switch thing but I don't know if that would be 1 lb?

If it doesn't say signature required than it's probably accessories.
 
at this point every single year, i'm upset at myself for not springing the extra $14 for overnight shipping.
Lol same here, was thinking today morning why the hell did I cheap out not to spend the extra $14 when anyway spending that much money

At least the difference is Monday and Tuesday. Imagine if they had shipped Thursday and the difference is Friday and Monday between next day and 2 day shipping

Monday will fly by and Tuesday morning we will have it in our hands. Not too bad.
 
Did anyone else's phone show up as 1 lb? I have something that was picked up and is coming on Tuesday from Samsung. The buds are backordered and the only other thing I ordered was the smart switch thing but I don't know if that would be 1 lb?

Pretty sure that's accessories, my accessories is 1 lb and doesn't need signature. If your tracking doesn't need signature then it's not the phone.
 
Well, I'm done trying to figure out why no labels for me ?
I don't want to get aggravated...
I'll check back tomorrow or Monday a.m.
I am very happy for everyone getting an early surprise...
 
I only ordered the buds and they are backordered. Do they send the smart switch thing separately?
Yes they are sending accessories separately. And if you have multiple accessories they are shipping whatever they have in stock separately. Phone is coming in a separate package based on what we seen from multiple people here and personal tracking info.
 
Also I don't believe the buds are backordered. On my order both buds+ and leather case show as backordered but they shipped accessories in separate tracking. I wouldn't be surprised if that package has both buds+ and leather case since when we ordered they all showed in stock. I personally wouldn't go by what the order status says currently.

Or they are changing the way they handle trade in and shipping in the trade in package which is what the other tracking is and the accessories are truly backordered

We will know Monday/Tuesday or if Samsung updates the status on accessories in our order before that.
 
Woohoo just got confirmation from Fedex phone has been picked up and on its way to me.Delivery changed from tues to monday.I was able to hold at local walgreens.So I can pickup after work.

So exciting. Which one did you get?
 
Monday it is!

Well it looks like I'll be getting mine on Monday! (128g Ultra, gray ordered about 2 minutes after ordering started)

Two pound package has already left origin and arrived at Fort Worth. I have two more packages that must be the accessories arriving on Tuesday. Looks like work-from-home Monday. :D
 
For those who still have the cancel button, may be try to score 10% of your order. Looks like they are offering when the cancel confirmation comes up so that you keep the pre order

DISCLAIMER: try at your own risk, don't blame me if the order cancels or it doesn't offer you 10%

Found this on S20 Reddit

"Try to cancel your S20 samsung.com pre-order online. You may be offered 10% off to keep your pre-order.

1. Login to [samsung.com](https://forums.androidcentral.com/e...A%2F%2Fwww.samsung.com%2Fus%2F&token=OZrFqx1N)
2. Navigate to "My orders"
3. Cancel your S20 phone pre-order (not the accessories or other items)
4. You may be prompted with "If you decide to keep this item, we would like to offer you 10 % off (maximum amount up to $100 per order)."
5. Click "Accept the Offer"

Earlier this cancellation trick was to confirm the cancellation and then hope you get an email with a 10% code. Now it seems that they will offer you 10% on the spot before you confirm cancellation."
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Well thats bull****, then they should give everyone 100 bucks off
Haha.. May be if you call and complain about it they may give you some coupon is my guess. Probably they are struggling to maintain their projected pre order numbers and pushing people strongly to keep pre orders.

Though I vaguely recall this is something they do for every release. Could be wrong, if it isn't then definitely they are desperate to sell as many as they can.
 
Woohoooooooooooo just got my shipping info. Expected delivery Tuesday!! Woohooooooooooooooooooooo

Just the phone tho, not the Active 2 or Wireless charging pad.

Ordered Unlocked S20 128GB Cloud Blue. 2/21 7am
 
Just got Samsung email clearly starting the phone shipped. Also since I've seen people ask, my package is 1lb. I ordered the buds but those haven't shipped yet and Samsung order page shows expected date of March 5th but I have a feeling that won't happen
 
Just got Samsung email clearly starting the phone shipped. Also since I've seen people ask, my package is 1lb. I ordered the buds but those haven't shipped yet and Samsung order page shows expected date of March 5th but I have a feeling that won't happen
Which model is yours? May be that has something to do with weight. My ultra FedEx package says 2 lb.