Samsung.com Orders

[bhatech]

@bhatech

Did you get your Rakuten money?

Yes got it a week back, posted earlier in the thread. It's reflected on my rakuten account and will be credited to my PayPal account on May 15th. What about you? I had to contact them again before they finally credited to my account.

 

[Mike Dee]

Yes got it a week back, posted earlier in the thread. It's reflected on my rakuten account and will be credited to my PayPal account on May 15th. What about you? I had to contact them again before they finally credited to my account.

Yeah, I got mine if you read back a couple of posts. They kept reminding me that they had not forgotten me and I wrote back one more time and got.

 

[bhatech]

Yeah, I got mine if you read back a couple of posts. They kept reminding me that they had not forgotten me and I wrote back one more time and got.

Nice!! Looks like Samsung didn't give them the cash back and Rakuten still went ahead and credited everyone anyway. I have used them few times before and this was the first time it was such a delay. Anyway happy that they kept their end of the bargain.

 

[Mike Dee]

Nice!! Looks like Samsung didn't give them the cash back and Rakuten still went ahead and credited everyone anyway. I have used them few times before and this was the first time it was such a delay. Anyway happy that they kept their end of the bargain.

I won't complain about 10% back

 

[dgcorn]

I still haven't gotten anything from Rakuten. Sent a couple emails and have gotten a couple responses saying they are still waiting on Samsung. Unless and until I get a credit, I will be utilizing on of their competitors.

 

[Mike Dee]

I still haven't gotten anything from Rakuten. Sent a couple emails and have gotten a couple responses saying they are still waiting on Samsung. Unless and until I get a credit, I will be utilizing on of their competitors.

Write back on occasion and eventually they should credit

 

[buzzy3970]

I second that. If it's been more than a month since you order just send a reply saying you're checking on the status and they should reply stating they will honor the cashback.

Write back on occasion and eventually they should credit

 

[jlangner]

They gave credit for one phone so far but not the other. Obviously if they are paying us 10%, Samsung should be paying them I would guess 12-15%, but if they aren't getting paid, can't blame them.

 

[nuangel2]

I've sent several emails and they haven't credited me yet.

same here

 

[dgcorn]

Now I'm a BIG fan of Rakuten:

"Unfortunately, Samsung has been unable to verify this purchase as being eligible for Rakuten credit. This means Rakuten has earned no credit for this purchase.

However, as a courtesy we have updated your account with Cash Back for this order."

$139.99 is quite a courtesy.

 

[Mike Dee]

Now I'm a BIG fan of Rakuten:

"Unfortunately, Samsung has been unable to verify this purchase as being eligible for Rakuten credit. This means Rakuten has earned no credit for this purchase.

However, as a courtesy we have updated your account with Cash Back for this order."

$139.99 is quite a courtesy.

I have a feeling they get it back somehow