Well, it would be Tuesday delivery if you didn't pay $14. Saturday delivery costs more then that
Samsung.com Orders
- Thread starter tfou79
- Start date
bigslam123
Well-known member
- May 3, 2010
- 707
- 28
- 28
I will probably just walk into Verizon tomorrow morning and buy it there. Definitely never going through Samsung again.
Mine has been shipped last Friday, FedEx still has it, not sure it'll come today either.
Thats like step 1 if i remember correct. Then you get in progress where ive been stuck
Latest update from Samsung:
"I've reviewed the order details and Yes, your order has to be delivered by March by Mar. 05, 2020. But, it is not yet shipped. That's really disappointing."
"We will get back to you via email in 2 business days."
This is getting hilarious.
"I've reviewed the order details and Yes, your order has to be delivered by March by Mar. 05, 2020. But, it is not yet shipped. That's really disappointing."
"We will get back to you via email in 2 business days."
This is getting hilarious.
Mine actually shipped and was supposed to be delivered today, but I held it at Walgreens rights by my house, guess Fedex didn't like that, so looks like it will be delayed until tomorrow for some reason because I chose Walgreens instead of trying my luck for home delivery.
Ok, i have some movement.
Although i haven't seen any update on the Samsung app or website, or received any emails from FedEx i logged into my tracking account.
A label was made at 6:08 am (EST) this morning. Still showing a delivery date of tomorrow.
This is also the first time i noticed that i actually DID have a label canceled before! So definitely advise anyone waiting to make a fedex account to see what has been done.
They made a label last night at 8:07 and canceled it at 10:16 oddly enough. Hopefully this one holds? (its lasted longer at least)
Although i haven't seen any update on the Samsung app or website, or received any emails from FedEx i logged into my tracking account.
A label was made at 6:08 am (EST) this morning. Still showing a delivery date of tomorrow.
This is also the first time i noticed that i actually DID have a label canceled before! So definitely advise anyone waiting to make a fedex account to see what has been done.
They made a label last night at 8:07 and canceled it at 10:16 oddly enough. Hopefully this one holds? (its lasted longer at least)
Xxtoxicskittlexx
Well-known member
- Aug 22, 2018
- 339
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Two of my packages are stuck in a facility in TX since monday. Supposed to delivered last night before 8pm. Didn't happen. Oh well. I guess it will be tomorrow hopefully.
I still have three shipments in Fedex (each signature required) at "Label Created", none of them picked up (btw, only ordered one phone). Been like this for DAYS. Delivery dates were 3/3, 3/4, 3/5. There's nothing to upgrade if they haven't been picked up. This sucks outrageously since I could just walk into a store tomorrow and get one.
Have you tried calling them? I was like you with 4 labels created, some cancelled, just waiting for Fedex to pick it up. I finally called them yesterday afternoon and they created a new label and actually picked up the phone last night. Don't know if my call helped or was going to happen anyway, but may be worth a shot to have them escalate it at least.
airkorea08
Well-known member
- Jan 11, 2011
- 254
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Mine's been sitting in Fort Worth since 9pm last night. I guess we shall see how quickly it moves through the process because it's supposed to come tomorrow
Main number for Samsung in U.S., 855-726-8721. Selected question about my order, and they escalated it and said I would know in 24 hours, and they shipped it an hour or so later.
Hopefully not to much longer, guess I got lucky, entire call was only about 10 minutes.
I'm in a chat now, chat is working again. Sent a screen shot of my Fedex account page with the three "label created" shipments
Some chat tidbits:
"I see that the product is with the fulfilment team to ship it as soon as possible, however, it is still not shipped and we are really sorry about it."
"I'm right away forwarding the issue to the concerned team to ship the order."
"You will receive an email regarding this with an update within 1-3 business days."
"Due to the huge demand for the product, we are experiencing a delay in delivery. Once I forward, you will soon receive an update."
My responses were a little more "salty", but not toward the rep, I was polite to her, I complained about the process. Now I wait some more.
"I see that the product is with the fulfilment team to ship it as soon as possible, however, it is still not shipped and we are really sorry about it."
"I'm right away forwarding the issue to the concerned team to ship the order."
"You will receive an email regarding this with an update within 1-3 business days."
"Due to the huge demand for the product, we are experiencing a delay in delivery. Once I forward, you will soon receive an update."
My responses were a little more "salty", but not toward the rep, I was polite to her, I complained about the process. Now I wait some more.
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