Samsung.com Pre-orders/Shipping Thread
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Exoej605
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- Aug 23, 2019
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I got an email saying it shipped on the 31st like some of you guys but FedEx never got it, so I got a call FROM sammy saying to disregard that, and now I got a call saying that they just shipped a new one... -_- confusing AF
Exoej605
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- Aug 23, 2019
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At least this one now says picked up. Hopefully Thursday. This one seems to be moving hella fast lol
So they gave you a new tracking number and everything? I’m starting to think I might have the same fate. Mine still doesn’t show that it’s picked up.
Exoej605
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- Aug 23, 2019
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Yeah idk why but hopefully yours is on the way. Sammy system has been horrible and whoever is working in the warehouse have been slacking
toenail_flicker
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Exoej605
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Tomorrow but it’s still not picked up. I’m on a Samsung chat now to see if there’s a second shipment now.
Exoej605
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Maybe it hasnt actually been picked up, the original tracking number I got days picked up now... -_-
Yeah I’m pretty much convinced that mine wasn’t picked up. Lol. Hopefully I get a new tracking number. Samsung chat was useless and they just told me that I should call them if it’s not delivered Wednesday.
But you guys got phone calls. I didn’t. So who knows?
Exoej605
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At first they told me to wait till Wednesday but I knew something was wrong because something else shipped from that area and it's already here, but I guess I kept nagging and a supervisor called me. Did they ever give you a credit for the problems?
Ah, gotcha. If mine is delayed past Wednesday then I’ll ask for a credit. Otherwise I wouldn’t say I really had problems Neckar I originally got the date of 9/10 and it will hopefully be here sooner.
But yeah if it still hasn’t gotten picked up, then I’m going to demand compensation.
Exoej605
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Oh yeah ok i thought you had a different delivery date, yeah I've had some friends have issues because FedEx didnt work over the long weekend so apparently Samsung had just a hunch of boxes waiting, FedEx sending trucks to catch up so the deliveries can reach before 9/10
Best part of the Samsung chat.
Samsung: Your shipment is probably delayed by the hurricane
Me: I’m in Wisconsin and the package is coming from Indiana
Samsung: ...
Samsung: Your shipment is probably delayed by the hurricane
Me: I’m in Wisconsin and the package is coming from Indiana
Samsung: ...
toenail_flicker
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Exoej605
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That's what they first told me and I'm like hmmmm I'm in NYC... then they closed the chat hahaah
toenail_flicker
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burrzoo
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Ya know it's not only Samsung Shipping that's messed up. Their email delivery system is totally messed up. I've been getting Welcome emails in the past month for the Note 8! I've since had a Note 9 and now a Note 10+.
The best email yet was 2 days ago. Thanking me for registering my device...A Galaxy Note 3! That was 6 or so years ago!
It was a great phone and I gave it to a friend who used it until the end of last year...
The best email yet was 2 days ago. Thanking me for registering my device...A Galaxy Note 3! That was 6 or so years ago!
It was a great phone and I gave it to a friend who used it until the end of last year...
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