Samsung (direct from them): Note 8 Pre-Order Thread

[AZwldcats]

Did everybody also get return instructions for their trade in? I had nothing in my Box

 

[SpaceJamzz]

According to me, for the majority of orders where shipped in the following pattern,

24/8 & Earlier Bookings > Processed on 4/9 >> Shipped 6/9
25/8 Bookings > Processed on 5/9*>> Shipped 7/9
26/8 Bookings > Processed on 6/9 >> Shipped 7/9
27/8 & 28/8 Bookings > Processed on 7/9 >> Expected to Ship 8/9
29/8 & 30/8 Bookings > Processing on 8/9 >> Expected to Ship 9/9

No Guarantees though !

My order for an unlocked version on 08/26 just shows as confirmed still but I have not received any confirmation or shipping emails yet...Did the Prior Note 7 offer and picked the 360 camera if that makes any difference

 

[LL HUGH J]

Did everybody also get return instructions for their trade in? I had nothing in my Box

You print the label from your Samsung Orders page

 

[Joe the Insider]

Does anyone know if they hold the phone if one of the free items are shipping on a later date? I don't need the memory card and it says Sept 25 compared to the note 8 at sept 15th.

 

[ol_jackburton]

Does anyone know if they hold the phone if one of the free items are shipping on a later date? I don't need the memory card and it says Sept 25 compared to the note 8 at sept 15th.

they do not, they will ship the phone, as soon as they can.

 

[Joe the Insider]

they do not, they will ship the phone, as soon as they can.

I assume the card will ship separately?

 

[ol_jackburton]

I assume the card will ship separately?

if it needs to yes. If all items are ready they will ship together (in one box). They may hold the promotional items and ship them all together, but not the phone.

 

[phatdonkey]

How long does it take for the pending charge to change and I get some movement? I'm getting impatient LMAO

I have been in that same spot for a day and a half so far. Ordered on aug 24th at 930 AM.

 

[smooth4lyfe]

Did everybody also get return instructions for their trade in? I had nothing in my Box

I thought they sent an email with instructions

 

[reshreat]

I ordered on 26 Aug, still no change. Says Preorder/Cancel in my order page. card is also not charged. But I am in no hurry as long as they deliver it to me by 14.

 

[Blues Fan]

Trying to get ahold of UPS just to see if it made it to my hub, but my hub won't pick up and the 800 number is long wait time. According to the tracking it's still in Louisville though.

If it takes 3 weeks to get it will I lose the trade in promotion? This is what I'm worried about if it's after sept 30th when it ends.

I knew I should have went with Tmobile. Grr.

 

[reshreat]

Trying to get ahold of UPS just to see if it made it to my hub, but my hub won't pick up and the 800 number is long wait time. According to the tracking it's still in Louisville though.

If it takes 3 weeks to get it will I lose the trade in promotion? This is what I'm worried about if it's after sept 30th when it ends.

I knew I should have went with Tmobile. Grr.

No, your trade-in time window starts from the day, you have received your phone. Just keep those delivery history, to show when you actually received the phone from the day it was shipped to you.

 

[Cherries01]

I'm thinking my order hasn't been ship yet because of the SDcard status hasn't change

 

[Cherries01]

I received my T-mobile pre-order for the Note 8 yesterday. I ordered on August 24th as a previous Note 7 user. To say that I have been excited for this phone would be an understatement. However yesterday when I received the phone I realized that the screen has a harsh yellow tint over it. I immediately realized because I am switching from a Galaxy 8 plus to the Note 8 and after the smart switch I had the same background on both phones.

I was completely shocked and decided to master reset the phone just in case the error was in something I switched over, however nothing worked.

I work for T-Mobile, so I was able to do side by side comparisons with our demo phone and the one I was sent in looks completely terrible!

I called Samsung SEVEN times before I got a representative that seemed to understand what I was speaking about, and even then the solutions I was given are completely ridiculous.

Samsung now wants me to RETURN the device because SAMSUNG DOES NOT OFFER EXCHANGES, and reorder the phone full price on my credit card, and wait for them to give me a "credit" of 425. I received the 425 off for being a Note 7 owner as previously stated. I was also told that the original refund can take anywhere from two weeks to a month because of the launch of the phone.

I am extremely disappointed and put off by Samsung. I don't even think this phone is even worth that much hassle.

One thing that I like about Apple is that you can just walk into an Apple Store and get the support you needed. I had a couple issues with my gadgets and they were able to help in store. Which is a nice thing.

 

[mista_twista]

Just curious, which case did you order? I'm wanting the thin Samsung protective cover, but can't risk a week without a case on the phone until the Samsung cases are out. Need something really slim to keep the form factor of the phone.

 

[rvb]

I ordered on 8/30 and my status just changed to confirmed yesterday (9/7). From other's experience who ordered and got theirs already, when can I expect to get mine?

 

[Cre8tive]

I ordered a really thin, cheap one to provide some protection until I decide what I want. Supposed to be here tomorrow...will let you know if it's worthy.

 

[AZwldcats]

You print the label from your Samsung Orders page

Thanks, Wasn't there last time I looked.

 

[CTREV21]

Still waiting on my Coral Blue Note 8 to ship. Damn!

 

[ENG1NE]

Ordered 8/24 for Verizon and still showing preorder