Samsung Galaxy J7 Perx's Amazon Music app sits on load screen

[Android Central Question]

Brand new Samsung Galaxy J7 Perx and when I open the Amazon Music App, it identifies my credentials from the main Amazon app but tells me I need to install a critical update before using.

I do.

Upon opening it just stays on a spinning circle loading screen.

I've tried:
- Installing the new software / firmware on the phone
- Clearing app cache
- Uninstalling / re-installing the update (can't do the app as it's a factory install)
- Updating all the amazon apps
- restarting the phone

Any insight on how I can fix this?

TIA.

 

[Rukbat]

Try again tomorrow. Google sometimes has server problems. There's nothing we mere mortals can do when that happens.