I had a J3 phone up until mid-July, and had no problem getting to sync. Through our insurance, we need to sync Google Fit with our tracker & app (VeryFitPro), and that is then synced to Active Fit (sends the info to the insurance carrier). When I got my J7, it would not sync. Google Fit and Active Fit sync, and you have to have the phone with you for it to read the distance/steps. I want to get my tracker to sync so I do not have to have my phone with me all the time. I have contacted every tech person I can think of at Google Fit, Samsung, Advanta Health Systems (Active Fit), but no one has been able to help so far. Thanks for any help! This is so frustrating.
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https://forums.androidcentral.com/showthread.php?t=409154
I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.
I'll provide a link to register, please come back to your post so we can further assist you . Thank you
https://forums.androidcentral.com/showthread.php?t=409154
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