Samsung Galaxy Note 3 - HELP!

[Melqui Perez]

I was finally able to restore my phone to new condition by using the Kies program and running the Emergency Firmware update/restore. I also had to run the program on another computer a second time. My computer runs XP and my daughter's laptop runs Win8. Not sure if it was the OS that mattered, or perhaps some firewalls, Antivirus or other things that interfered. In any event, my crisis is over. Phew!

Hi!!! Im having the exact same probleeeem please i need your hepl!!!!! Ive been trying to fix my phone with kies the wholeeee night and its not working!!!! :-[