Hello everyone,
A few months back I upgraded my Galaxy Note 3 (Sprint) to Lollipop from KitKat. The KitKat version I had, however, was rooted and I encountered some serious problems during the upgrade process. I believe the phone bricked. Like I said this was awhile ago and I was doing this late at night so my memory is fuzzy.
Anyway, I was able to get it restored to the unrooted firmware. I'm not sure if I had to flash an unrooted KitKat ROM and then upgrade to Lollipop or if I was able to go straight to unrooted Lollipop.
Since then, everything on the phone works fine except the phone will intermittently behave as if I am pressing the back button. It does this on its own until it closes the app I was in and reaches the home screen (until it can't go back any further). If I try to open an app while it is having one of these episodes, it closes the app. I usually had to restart the phone or wait it out.
I don't believe it is a hardware-failure issue because I used the "hidden" diagnostics menu feature that changes the color of the screen to indicate that the back button was being pressed and it only ever indicated when I pressed the back button myself.
Since I couldn't find anything online, I just switched back to my GS4 but it is running out of memory for apps and I miss my Note 3, so I'd like to switch again.
Anybody know what the heck is wrong???
A few months back I upgraded my Galaxy Note 3 (Sprint) to Lollipop from KitKat. The KitKat version I had, however, was rooted and I encountered some serious problems during the upgrade process. I believe the phone bricked. Like I said this was awhile ago and I was doing this late at night so my memory is fuzzy.
Anyway, I was able to get it restored to the unrooted firmware. I'm not sure if I had to flash an unrooted KitKat ROM and then upgrade to Lollipop or if I was able to go straight to unrooted Lollipop.
Since then, everything on the phone works fine except the phone will intermittently behave as if I am pressing the back button. It does this on its own until it closes the app I was in and reaches the home screen (until it can't go back any further). If I try to open an app while it is having one of these episodes, it closes the app. I usually had to restart the phone or wait it out.
I don't believe it is a hardware-failure issue because I used the "hidden" diagnostics menu feature that changes the color of the screen to indicate that the back button was being pressed and it only ever indicated when I pressed the back button myself.
Since I couldn't find anything online, I just switched back to my GS4 but it is running out of memory for apps and I miss my Note 3, so I'd like to switch again.
Anybody know what the heck is wrong???
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