Samsung Galaxy S7 Scratching Easily

[jakenope]

The scratches on the finger scanner definitely look like they have been gradually worn in by finger nails, had the same problem on my x force where I would swipe to unlock etc and would scratch it with my nails.

 

[Alanhd]

The scratches on the finger scanner definitely look like they have been gradually worn in by finger nails, had the same problem on my x force where I would swipe to unlock etc and would scratch it with my nails.

But surely there is no swipe to unlock on the S7 so nails should be nowhere near the button. Looks like abrasion to me.

 

[boulianc]

I am sorry for those who don't believe him, but I got my S7 (non-edge) on March 11, 2016. I was sitting on my bed, reading a book, my phone just on the side of the bed besides me. It moved and the phone felt. Less than to feet high. My floors are clear and they are made of soft wood. The glass cracked from the home button (center top of it) to the right middle of the phone where the frame is. Really, as much as we can see those drop test, I still cannot believe that mine just broke this easy. I have had all the S series, aside from the S6 (bc no external SD). This happened on the 16th of March. However, the crack was not "outside". So I cannot feel it when I swipe. But the more the technology is advancing "gorilla 4 yeah right", the more they should be durable and not the opposite way around. I ended up having to send the phone to a Samsung authorized service center (took 16 weeks to come back). $163 CDN (I live in Canada). Unfortunately, I live in Ottawa (the Canadian capital = 4th biggest city in all Canada) and Samsung only have a service center near Toronto (not even Montreal which is the second biggest city in Canada).

So yes, its not only with the Edge, Gorilla glass 4 are weak. I never had any cases on any of my S1 (2), S2 (1), S3(2), S4(1) and S5(3)... They never had any issues asides from the S4. The best of all was the S2 where the frame was way higher than the screen.

I don't understand why one would need to put a tempered glass... to protect the one of a $900 CDN phone... I can understand a case since I can be ruff sometimes (boating, etc.).

I am an android forever, put put this in context: Appel has apple stores everywhere in Canada, and they change your glass while you are taking a coffee and its $90 CDN to replace.

 

[ShanesHouse]

My sister still hasn't brought it in yet, as we've been busy with AP tests, graduation, etc. Should we just contact Samsung or Verizon? She is also paying Verizon $15 a month for incident protection too.

Thanks for all the feedback, my Android Central notifications got turned off, so I kind of forgot to keep checking the forum.

 

[chanchan05]

My sister still hasn't brought it in yet, as we've been busy with AP tests, graduation, etc. Should we just contact Samsung or Verizon? She is also paying Verizon $15 a month for incident protection too.

Thanks for all the feedback, my Android Central notifications got turned off, so I kind of forgot to keep checking the forum.

If you're paying Verizon already, start with them.

 

[chanchan05]

I am sorry for those who don't believe him, but I got my S7 (non-edge) on March 11, 2016. I was sitting on my bed, reading a book, my phone just on the side of the bed besides me. It moved and the phone felt. Less than to feet high. My floors are clear and they are made of soft wood. The glass cracked from the home button (center top of it) to the right middle of the phone where the frame is. Really, as much as we can see those drop test, I still cannot believe that mine just broke this easy. I have had all the S series, aside from the S6 (bc no external SD). This happened on the 16th of March. However, the crack was not "outside". So I cannot feel it when I swipe. But the more the technology is advancing "gorilla 4 yeah right", the more they should be durable and not the opposite way around. I ended up having to send the phone to a Samsung authorized service center (took 16 weeks to come back). $163 CDN (I live in Canada). Unfortunately, I live in Ottawa (the Canadian capital = 4th biggest city in all Canada) and Samsung only have a service center near Toronto (not even Montreal which is the second biggest city in Canada).

So yes, its not only with the Edge, Gorilla glass 4 are weak. I never had any cases on any of my S1 (2), S2 (1), S3(2), S4(1) and S5(3)... They never had any issues asides from the S4. The best of all was the S2 where the frame was way higher than the screen.

I don't understand why one would need to put a tempered glass... to protect the one of a $900 CDN phone... I can understand a case since I can be ruff sometimes (boating, etc.).

I am an android forever, put put this in context: Appel has apple stores everywhere in Canada, and they change your glass while you are taking a coffee and its $90 CDN to replace.

Gorilla glass is shatter resist, not break resist. Where even if it breaks, it holds together. It's been toughened too as well compared to ordinary. Standard tests are dropping it on Plywood over concrete, and Gorilla glass 4 breaks 20% of the time. That's how it was advertised (well, they said it holds up 80% of the time. Same thing).

You still need tempered glass because gorilla glass cannot protect everything. Of course still your decision to risk it. Sand particles with silica content are harder than Gorilla glass. So taking it to the beach may indeed cause scratches.

And Gorilla glass 4 is thinner than previous versions. So it may indeed break easier.

For Apple Stores in the US, probably just how it happens. In Asia there is a Samsung Store in nearly every mall.