Samsung Pay Not on Verizon models?
- Thread starter icellphones32
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ctk4949
Well-known member
- Nov 16, 2010
- 981
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Re: Wait, Samsung Pay is NOT on Verizon models???
Nope it was the Google Play Store, I checked the Samsung App store and it wasnt there.
Nope it was the Google Play Store, I checked the Samsung App store and it wasnt there.
Re: Wait, Samsung Pay is NOT on Verizon models???
I am wearing my conspiracy theory tinfoil hat...
Samsung Rep: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
ME: Hi there. We just bought an S7 Edge and cannot load Samsung Pay. Can you help? It no longer appears in the Google Play store and on initial install it said the device was not supported.
Samsung Rep: Hello
Samsung Rep: I'll provide you with the required information.
ME: k
Samsung Rep: Please confirm me are you referring to Galaxy S7 edge (SMG-935V)?
ME: yes, that is correct
Samsung Rep: Thank you.
Samsung Rep: I have checked the information.
Samsung Rep: I see that the S7 Edge is not available with the Samsung Pay, it might be available in the future
ME: That is not correct. Other people have installed it successfully and used it.
ME: Also, the Best Buy Samsung reps stated it was available and it's a reason we bought the phone. Many Android forums show many people able to install it.
Samsung Rep: It is to inform you that few applications are related with the carrier,Verizon carrier does not support Samsung pay.
ME: Verizon wireless is listed on your site for Samsung Pay support. What this appears to be is Samsung not wanting to honor the free wireless charger offer which expires on the 10th.
ME: Also, Verizon customers have installed it and used it - again posted in the forum.
Samsung Rep: Verizon wireless is Compactiable with the Samsung Pay, however S7 Edge is not compatible.
ME: Again, Edge owners are posting in the forum that it works fine.
Samsung Rep: The device will be updated and will be available with the S7 Edge.
ME: When will this be?
Samsung Rep: We are unable to speculate when/if this software update might be available due to the fact that this might lead to inaccurate information and confusion. Should this become available, it will be posted on our website or you will be informed by your service provider. Please feel free to check with updates.
ME: Quite frustrating to have Best Buy Samsung reps tell us otherwise. That's a false statement by them.
Samsung Rep: I apologize for the inconvenience.
Samsung Rep: I suggest you to wait for the next update, Samsung would make it compatible on S7 Edge as well, as it is a new devices some features are yet to be updated.
ME: Understood, but the free wireless charger promotion will have expired.
Samsung Rep: I am sorry for the inconvenience.
Samsung Rep: I would have surely helped you if there are any available options.
I watched the Samsung app install but don't see the icon for it.
After my chat with Samsung, I spoke to a Verizon Rep who also contacted Samsung reps and confirmed the S7 Edge works with Samsung Pay (obviously), but the phones were released before the 11th and a new Samsung Pay promo for a car charger is being offered. I'd rather have the wireless charger. I might have to speak to the Samsung reps at Best Buy for telling us otherwise.
I am wearing my conspiracy theory tinfoil hat...
Samsung Rep: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
ME: Hi there. We just bought an S7 Edge and cannot load Samsung Pay. Can you help? It no longer appears in the Google Play store and on initial install it said the device was not supported.
Samsung Rep: Hello
Samsung Rep: I'll provide you with the required information.
ME: k
Samsung Rep: Please confirm me are you referring to Galaxy S7 edge (SMG-935V)?
ME: yes, that is correct
Samsung Rep: Thank you.
Samsung Rep: I have checked the information.
Samsung Rep: I see that the S7 Edge is not available with the Samsung Pay, it might be available in the future
ME: That is not correct. Other people have installed it successfully and used it.
ME: Also, the Best Buy Samsung reps stated it was available and it's a reason we bought the phone. Many Android forums show many people able to install it.
Samsung Rep: It is to inform you that few applications are related with the carrier,Verizon carrier does not support Samsung pay.
ME: Verizon wireless is listed on your site for Samsung Pay support. What this appears to be is Samsung not wanting to honor the free wireless charger offer which expires on the 10th.
ME: Also, Verizon customers have installed it and used it - again posted in the forum.
Samsung Rep: Verizon wireless is Compactiable with the Samsung Pay, however S7 Edge is not compatible.
ME: Again, Edge owners are posting in the forum that it works fine.
Samsung Rep: The device will be updated and will be available with the S7 Edge.
ME: When will this be?
Samsung Rep: We are unable to speculate when/if this software update might be available due to the fact that this might lead to inaccurate information and confusion. Should this become available, it will be posted on our website or you will be informed by your service provider. Please feel free to check with updates.
ME: Quite frustrating to have Best Buy Samsung reps tell us otherwise. That's a false statement by them.
Samsung Rep: I apologize for the inconvenience.
Samsung Rep: I suggest you to wait for the next update, Samsung would make it compatible on S7 Edge as well, as it is a new devices some features are yet to be updated.
ME: Understood, but the free wireless charger promotion will have expired.
Samsung Rep: I am sorry for the inconvenience.
Samsung Rep: I would have surely helped you if there are any available options.
I watched the Samsung app install but don't see the icon for it.
After my chat with Samsung, I spoke to a Verizon Rep who also contacted Samsung reps and confirmed the S7 Edge works with Samsung Pay (obviously), but the phones were released before the 11th and a new Samsung Pay promo for a car charger is being offered. I'd rather have the wireless charger. I might have to speak to the Samsung reps at Best Buy for telling us otherwise.
ctk4949
Well-known member
- Nov 16, 2010
- 981
- 2
- 18
Re: Wait, Samsung Pay is NOT on Verizon models???
You are on verizon, if you can get the Bundle verizon is selling is a much better deal than a free slow wireless charger. I know its free but still. This is better...
Samsung Fast Charge Everywhere Bundle - Verizon Wireless
You are on verizon, if you can get the Bundle verizon is selling is a much better deal than a free slow wireless charger. I know its free but still. This is better...
Samsung Fast Charge Everywhere Bundle - Verizon Wireless
Re: Wait, Samsung Pay is NOT on Verizon models???
According to Verizon Corporate office, it is Verizon's policy to remove OEM pre installed software, that is MS Office, Samsung Pay etc. Of course it is OK for Verizon to pre-installed software we don't want or need, like VZ Navigator for the 2 people in the entire world that are using it.
Posted via the Android Central App
According to Verizon Corporate office, it is Verizon's policy to remove OEM pre installed software, that is MS Office, Samsung Pay etc. Of course it is OK for Verizon to pre-installed software we don't want or need, like VZ Navigator for the 2 people in the entire world that are using it.
Posted via the Android Central App
Re: Wait, Samsung Pay is NOT on Verizon models???
You have the S7 Edge? The only long shot thing I can think of that might have caused an issue is we had all apps cable transferred from a Galaxy S5 to the S7, maybe something hosed a file somewhere? I guess I could always reset
You have the S7 Edge? The only long shot thing I can think of that might have caused an issue is we had all apps cable transferred from a Galaxy S5 to the S7, maybe something hosed a file somewhere? I guess I could always reset
Re: Wait, Samsung Pay is NOT on Verizon models???
That is a nice deal, but we went through Best Buy.
That is a nice deal, but we went through Best Buy.
jumper809
Well-known member
- May 16, 2011
- 225
- 1
- 0
Re: Wait, Samsung Pay is NOT on Verizon models???
Yes I have the Verizon Edge. I set up the device as a new phone and didn't transfer anything.
Yes I have the Verizon Edge. I set up the device as a new phone and didn't transfer anything.
Re: Wait, Samsung Pay is NOT on Verizon models???
You can actually buy the deal as a non-customer. At least you could a week ago when I shared the link with some friends.
Posted via Android Central App
You can actually buy the deal as a non-customer. At least you could a week ago when I shared the link with some friends.
Posted via Android Central App
Re: Wait, Samsung Pay is NOT on Verizon models???
This sounds like when Verizon disabled Google Wallet
This sounds like when Verizon disabled Google Wallet
Re: Wait, Samsung Pay is NOT on Verizon models???
Sure hope so. I'd hate for this to be a Google Wallet scenario where we all need to hack it
Sure hope so. I'd hate for this to be a Google Wallet scenario where we all need to hack it
ctk4949
Well-known member
- Nov 16, 2010
- 981
- 2
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Re: Wait, Samsung Pay is NOT on Verizon models???
Doesnt matter you can get buy it if you are a verizon customer.
Doesnt matter you can get buy it if you are a verizon customer.
Re: Wait, Samsung Pay is NOT on Verizon models???
OK, where is the Samsung store? I don't see it on my Verizon S7 Edge? Did others have it or get it from somewhere?
OK, where is the Samsung store? I don't see it on my Verizon S7 Edge? Did others have it or get it from somewhere?
ctk4949
Well-known member
- Nov 16, 2010
- 981
- 2
- 18
Re: Wait, Samsung Pay is NOT on Verizon models???
Still not available here, I've checked both Galaxy Apps and the Google Play store. Ughhh.
Still not available here, I've checked both Galaxy Apps and the Google Play store. Ughhh.
felloffthetruck
Trusted Member
- Mar 31, 2013
- 8,616
- 22
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Re: Wait, Samsung Pay is NOT on Verizon models???
I believe the Verizon Note 5 was the same way. A month of Sunday's we were finally able to install it.
Good luck finding the Samsung browser on the Verizon phones.
I believe the Verizon Note 5 was the same way. A month of Sunday's we were finally able to install it.
Good luck finding the Samsung browser on the Verizon phones.
Joe the Insider
Trusted Member
- Feb 19, 2011
- 1,573
- 212
- 0
Re: Wait, Samsung Pay is NOT on Verizon models???
I was able to DL mine off Galaxy Apps on my S6E. Took a few months but they finally threw it up there.
You should complain to a Verizon employee about this Joe...
I was able to DL mine off Galaxy Apps on my S6E. Took a few months but they finally threw it up there.
You should complain to a Verizon employee about this Joe...
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