Samsung promotion status.

[dsandman87]

I don't mind that I still don't have mine (today or yesterday marked 1 month since approval) but it does bother me that I seem to be the only one that A) never got ANY email communications throughout the promo and B) still have "Shipping Date Estimate: Pending" as my current status on both S2's... I at LEAST got an email response confirming that they do show 2 S2's for me though (about a week after I replied to a canned response asking for that confirmation).

Have you checked today? All I get is this:

 

[oks10]

Have you checked today? All I get is this: View attachment 224559

The website is working fine for me. I'm just not liking what it's telling me.

 

[skribbles505]

you can call prizelogic who actually runs the promo and processes the shipment info. From the help page on the redemption site I found this:

Is there a number I can call to reach customer service instead of submitting via email?
Sure. If you prefer to speak with a Customer Support person instead, feel free to give us a call at 888.PZ.LOGIC (888.795.6442). Our operators are available from 10am until 7pm ET Monday - Friday, and 11am until 5pm ET Saturday and Sunday.

 

[MizWylie]

you can call prizelogic who actually runs the promo and processes the shipment info. From the help page on the redemption site I found this:

Is there a number I can call to reach customer service instead of submitting via email?
Sure. If you prefer to speak with a Customer Support person instead, feel free to give us a call at 888.PZ.LOGIC (888.795.6442). Our operators are available from 10am until 7pm ET Monday - Friday, and 11am until 5pm ET Saturday and Sunday.

I've tried. I figured since I had Verizon on the line I'd ask

Posted from the S7E Chrome™ on Big Red

 

[DJSkott]

Finally some movement on my order! It looks like I finally have a label created.
My Submission date 3/9

Anticipated ship date: Wed 4/13/2016
BRIGHTPOINT C/O TIME WARNER
TRAFFIC DEPARTMENT
501 AIRTECH PKWY
PLAINFIELD, IN US 461687408

Scheduled delivery: Sat 4/16/2016 by end of day

So there is light at the end of the Prizelogic tunnel!

 

[scottdery]

Anybody ever seen this? I never got a shipment date, it just went from pending to "in route"

 

[rave264]

^^^I wish that was me....I submitted for the gear s2 on 3/9, got the confirmation email, no other email communications. My status has been 'approved, pending shipping' for 3-4 weeks. I know the watch is free and all that, but when you have people that submitted after you receiving their watches, that makes this all thing frustrating. And, i have a fedex account, nothing on there either.....sigh...

 

[scottdery]

I submitted around 3/9 too I think. Never got any emails, only able to check my status through the samsungpromo web site. It was pending for 4 weeks before I got the above message. I finally got an email saying this:

Congratulations! Your submission has been approved. We will ship your
Samsung Gear S2 to the mailing address you provided when registering
for this Offer. Please note that due to the high level of interest in the
Verizon Offer promotion, delivery times for Gear S2 are now extending into
May and potentially Summer 2016.

Once shipped, we will send you an email with your tracking number.

 

[kimelle]

So mine went from in route to this just now. Submitted 3/9 & 3/22

 

[StayFly]

i finally got the tracking number. I originally submitted the claim on 3/9 and should receive it on the 19th! Perfect right before vacation.

 

[scottdery]

at least they have a place to check the status instead of just waiting in the dark

 

[scottdery]

So mine went from in route to this just now. Submitted 3/9 & 3/22

mine says that now too....does that mean it's closer to shipping and getting a tracking number?

 

[kimelle]

mine says that now too....does that mean it's closer to shipping and getting a tracking number?

Or they are just constantly changing the site so we think we are closers to receiving

 

[lumns84]

I can't see thumbnail.... But I'm assuming y'all in the same boat as me. Went from in route to.Congratulations! Your submission has been approved and we are currently processing your gift for delivery.

 

[slacker74]

My status went from in route to processing for delivery.

Posted via the Android Central App

 

[rave264]

there was a change..... i got the oops page. at least, it's a change.....

 

[scottdery]

yes exactly

 

[Polen]

Same here, from "in route" to "processing your gift for delivery"

 

[MizWylie]

Same here, from "in route" to "processing your gift for delivery"

Yep. I've been away from home for a week so I hope it isn't actually sitting on my porch getting dumped on.

Posted from the S7E Chrome™ on Big Red

 

[anon(238680)]

I hope it isn't actually sitting on my porch getting dumped on.

I got it for you, no problem I think they messed up and sent you the new Titanium version, sure is nice. I'll send mine when it comes in...