Samsung S10 shutdowns/restarts by itself

[meddly]

It shutdowns/restarts on its own without warning. No Bixby Routines are active. If I decide to do a Factory Reset, will it fix those sudden shutdowns/restarts?

 

[mustang7757]

It shutdowns/restarts on its own without warning. No Bixby Routines are active. If I decide to do a Factory Reset, will it fix those sudden shutdowns/restarts?

Hi, welcome to AC!
How often it shuts down?

 

[meddly]

Randomly, without provocation.

 

[mustang7757]

Randomly, without provocation.

Try safe mode for extended period see if 3rd party app causing this.

 

[B. Diddy]

You could also try wiping the cache partition: https://www.t-mobile.com/support/de...y-s10/wipe-cache-partition-samsung-galaxy-s10