Samsung s8 plus muting

[Android Central Question]

I have a Samsung s8 plus. For some random reason when I'm on the phone having a convo with someone it randomly mutes. what ever their saying or I'm saying for a few second we can't hear anything and no ones touched the mute button. I don't know why it happening??

 

[B. Diddy]

Welcome to Android Central! Maybe it's a problem with your carrier's network. Have you asked them about it?