Samsung smartwitch didn't load my data

[AC Question]

I exchanged my note 7 today for the warranty note 7. Did the smartwitch in the store and all transferred. But, i think I might have signed into the phone with the wrong account because none of the stuff (apps/ settings) is showing. I didn't realize until tonight as i was so busy at work all day. Is there a way to fix this, reset or ??

 

[chanchan05]

Log out and sign in with the correct account?

I guess the guy doing the SmartSwitch for you didn't send the apps.

 

[marygentile4591]

Log out and sign in with the correct account?

I guess the guy doing the SmartSwitch for you didn't send the apps.

 

[marygentile4591]

They did the entire transfer. I watched. So, i figured it might be the Google or Samsung account. But how do I log out and sign bank in with correct account? I don't want to lose that data.

 

[chanchan05]

If they did the entire transfer, the apps should had transferred as well, regardless of account. I think even the account on the other phone would have been transferred. That's kind of odd.

 

[marygentile4591]

If they did the entire transfer, the apps should had transferred as well, regardless of account. I think even the account on the other phone would have been transferred. That's kind of odd.

 

[marygentile4591]

I'm really not even worried about most apps. It's the texts that i need. That's why i was annoyed that tmobile couldn't mail me a new phone and i could set it up on my own with time to do it properly instead of waiting in the store for 2 hours only to have this happen!

 

[chanchan05]

Since you had a Note7, did you enable Samsung Cloud?

 

[marygentile4591]

I'm pretty sure I did.

 

[marygentile4591]

But, i don't know if Samsung cloud saves texts, does it?

 

[chanchan05]

It does. At least the one on my S7 Edge does.