Another confirmation of this code no longer being valid. I had it applied earlier today and should have pulled the trigger. Now I'll have to wait a few weeks.
Brittany: In an effort to better assist you, are you an existing Verizon Wireless customer?
You: yes
Brittany: Great. The Multimedia devices would be able to get the promotion,.
You: It came back w/ a message "Criteria for **** promotion were not met; no discount was applied."
Brittany: Just to be sure that I understand what you are asking, can you please rephrase your question?
You: When I applied the code "SMART30" earlier today, it applied a $30 discount to my order. Now it is not. Is that code still valied? I was under the impression it's good until 5/3.
Brittany: Unfortunately, the promotion isn't valid. Are you looking to upgrade?
You: Yes, I am looking to upgrade. If the code is not valid anymore, I will have to wait until later in May.
Brittany: We have promotions for other devices.
Brittany: What key features in a cell phone are most important to you?
You: The Incredible is the phone that meets my needs.
Brittany: I do understand. Unfortunately, the promotion that I have to offer would be for the Multimedia devices only.
You: What is the Incredible classified as if not a Multimedia device?
Brittany: Correct.
Brittany: It would be a smartphone.
You: So the SMART30 code is a misnomer?
Brittany: We don't have that promotion any longer, we have the 25% off of all multimedia devices, when you are getting a two year contract.
You: OK, thank you for your time.
Brittany: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great day!