Screen black, LED on, factory resets won't work. Help?

[fdouglas616]

Hey. Today my S7 just...died. But the LED stayed on! I charged it, did the factory reset commands - nothing. The LED flashed and the buttons stopped being lit up. Attempts to get it to do basically anything else were thwarted, resetting got a brief brief flash of blue on the left side of the screen, then nothing.

So I'm sat here with a blue glowing brick. What can I do?

 

[monicakm]

I don't know what to tell you and I hope you're able to get it fixed! Meanwhile, you just put me in backup mode! I need to put all my photos and videos on the computer (both harddrives).