screen is always on. help please

[Kelli Milani]

I have had the phone for 2 wks(the new HTC one) and I have taken it back to tmobile and they said I had it set to never sleeps. They fixed it but it still is always on. I will lock it and then in less than 2 seconds it will turn back on. It kills my battery, I have to charge it2 times a day.what can I do to get the screen to stay off other than turning off my phone when I'm not using it. I still want to be able to receive
calls and texts and have access to my alarm. I just want the screen to stay off after I lock it. I feel like I've tried everything. Before any one suggests turning of daydream I've already checked and it's off...

Posted via Android Central App

 

[buckifvr]

Under settings, display and gestures, what is your screen timeout set to?

Sent from my HTC One M8 using Tapatalk

 

[Kelli Milani]

I've tried auto 15 sec and 1 he.itdoesnt change it. I changed the lock screen wallpaper and realized that the wallpaper is what's always on.how do I turn off the lock screen wallpaper

Posted via Android Central App

 

[petvas72]

Do you have Airdroid active? I had a similar issue when Airdroid is enabled, so I enable it only when I need it.

 

[buckifvr]

I've tried auto 15 sec and 1 he.itdoesnt change it. I changed the lock screen wallpaper and realized that the wallpaper is what's always on.how do I turn off the lock screen wallpaper

Posted via Android Central App

Good question. Have you rebooted your phone since making changes?


Sent from my HTC One M8 using Tapatalk

 

[erasat]

I have had the phone for 2 wks(the new HTC one) and I have taken it back to tmobile and they said I had it set to never sleeps. They fixed it but it still is always on. I will lock it and then in less than 2 seconds it will turn back on. It kills my battery, I have to charge it2 times a day.what can I do to get the screen to stay off other than turning off my phone when I'm not using it. I still want to be able to receive
calls and texts and have access to my alarm. I just want the screen to stay off after I lock it. I feel like I've tried everything. Before any one suggests turning of daydream I've already checked and it's off...

Posted via Android Central App

If you have enabled the developers Option on Settings, there is an option there that keeps the Screen On all the time, take a look and see what you have.

 

[Preformer19]

If you have enabled the developers Option on Settings, there is an option there that keeps the Screen On all the time, take a look and see what you have.

This.

If all else fails, try a factory reset of the device. Usually fixes almost any problem you have.