Screen stays on while on a call since oreo update.

[jgraves1107]

Another bug has shown up since my update. Wiped cache the other day because of lag. Now lag is back and the screen stays on while on a call. This is starting look more like Apple's fiasco with updates!

 

[jimd1050]

Another bug has shown up since my update. Wiped cache the other day because of lag. Now lag is back and the screen stays on while on a call. This is starting look more like Apple's fiasco with updates!

I have neither issue with AT&T Note 8... FAST, smooth and as soon as I put the phone to my ear, it goes black! ??? All I've done is a "Wipe Cache", no FDR! (as I knock on wood)

 

[jgraves1107]

I'm unlocked on Verizon and have never had such issues. I don't think an FDR will fix a bug in the O.S. Just seems like its random when it decides to flake. I have noticed that stupid icon pop up saying an app is using way too much power.

 

[kitmo]

My update is causing no problems and seems brighter, faster, and better. I don't use many apps so maybe that is your issue i.e. lots of apps? I know optimally the phone should handle app overload, but maybe it doesn't ?

 

[toenail_flicker]

Another bug has shown up since my update. Wiped cache the other day because of lag. Now lag is back and the screen stays on while on a call. This is starting look more like Apple's fiasco with updates!

sorry to hear that, like others, you are having issues with the update. hopefully they'll push the next one through soon and clear things up.

 

[jgraves1107]

My update is causing no problems and seems brighter, faster, and better. I don't use many apps so maybe that is your issue i.e. lots of apps? I know optimally the phone should handle app overload, but maybe it doesn't ?

Very few apps here. I don't load a lot of extra stuff. I may do a FDR off the PC to see if its data corruption.

 

[nmrz81]

Another bug has shown up since my update. Wiped cache the other day because of lag. Now lag is back and the screen stays on while on a call. This is starting look more like Apple's fiasco with updates!

Hi
I have this problem too. I did factory reset , all sensors work fine, enable/disable "block accidental touches" option, but the problem haven't solved yet.

Any Idea?
Did you solved the problem?

 

[jgraves1107]

Hi
I have this problem too. I did factory reset , all sensors work fine, enable/disable "block accidental touches" option, but the problem haven't solved yet.

Any Idea?
Did you solved the problem?

Cleared cache a second time.

 

[nmrz81]

Cleared cache a second time.

Did it work for you or the screen stays on?

 

[nmrz81]

Cleared cache a second time.

Did it solve your problem?

 

[jgraves1107]

Did it solve your problem?

Nope the last security update did though. Oreo bugs all around. Hasn't done it since.

 

[nmrz81]

we have opened a subject on samsung forum about this problem. It will be nice if you make a comment too

https://us.community.samsung.com/t5...ePhones/thread-id/16609/highlight/true/page/2