Omar Kandil
Active member
- Oct 2, 2016
- 27
- 0
- 0
I got the box gona record sending it back because I don't need Samsung saying oh we never got anything which isn't far fetched since they've been lieing left and right
Nope. I have yet to receive a return box for the original recalled phone.has anyone actually receive a box and send the phone back ?
You can sue anybody or any company. Whether you have a good case to sue is relative to the situation. If you have done your due diligence and followed the recommended steps by Samsung and the CPSC, and your phone blows up, maybe even causing damage to you or your property, a reasonable person on a jury or a judge may decide on your favor.So if these phones blow up before we get these boxes(if they ever arrive) can we sue them? This is worse then dealing with the dmv.
I called today and talked with another rep. He then gave me ANOTHER ticket number and said my old number is no longer active, did not specify why or how.
I'm losing hope day after day now, I'm starting to have second thoughts about whether I should keep my note 7 or return it...after all everything has been perfect the phone works awesome. WHY? SAMSUNG WHY?
tried the 844 # this time and the rep stated that my ticket to process the refund was cancelled / denied. He then said he will open another ticket to "recommend" that i get a refund but woudl not take down my imei # after i asked him how he was goign to process the ticket without a imei #. He generated another 100 level ticket.
Tried 855 # again and this time the person was able to look up the ticket (511 level ticket) and said tehre were no updates but the ticket was still open and someone will get back to me.
you can see if anything is coming from UPS with "my ups''
I still have the box. Maria added my tracking to my 100th ticket number...my worry is if it expires will return too? fml...
yeah this is definetly a huge case if everyone here sued together because they're making the process difficult and denying in store returns. They wouldn't do this at ikea or a crib recall
Omar, how did you know that your box would be coming by tomorrow (today)? Did you get an email or some sort of status up on the ticket or did you just go by.. "you will receive the box within 3-5 business days"
thanks!