Secure box password retreival

[tubista]

I have htc one x plus and I created a password for "secure box" inside my messaging app and now I can't access it - it's giving me "incorrect password" message. Is there a way of resetting your password for the secure box without having to know the actual set password?

thanks

 

[icebike]

I'd recommend you contact Box at their website.

If it were easy to recover, it would pretty insecure.

 

[Mendalex93]

do you know the Website to the Original Installed Secure Box on HTC EVO 4G LTE? i dont recall making a password for my Secure Box in my Messages.. please help

 

[Misbah Khurram]

em facing da same problem, help me out ....

 

[Anthony Morphett]

I have A HTC one xl same problem what's box's website

 

[icebike]

I have A HTC one xl same problem what's box's website

Wait, you are trying to use a cloud storage app, to store your personal stuff on the web, and you don't even know how to find the manufacturer's web site!

Unbelievable!

Try box.com, who knows you might get lucky.

Sent from my HTC One X using Tapatalk 2

 

[Jennifer Stough]

Wait, you are trying to use a cloud storage app, to store your personal stuff on the web, and you don't even know how to find the manufacturer's web site!

Unbelievable!

Try box.com, who knows you might get lucky.

Sent from my HTC One X using Tapatalk 2

There's no need to be snarky or make comments that could demean or belittle anothers intelligence, or make them feel bad about asking a question. No one should ever have to feel ashamed of seeking help. Many new users are also new to smartphones, or the internet in general. Greeting them in such a manner can cause them to not return. Please refrain from doing this again in the future.

Jennifer Stough
Forums Moderator
Droid DNA

 

[Benjamin Gramlich]

The problem isn't with the box.net app and has nothing to do with the cloud service provided by box.net. The problem is that these users are unable to retrieve or reset the password set on the 'secure inbox' within the Messages app that HTC provides with its phones. Contacting box.net will not help at all with this issue.

 

[lostintranslation405]

I am having the same issue. My 11 year old set the password when it was her phone. I have moved tons of messages over that are important for work, and now I'm screwed because she has no idea what it is. Its my phone line, I bought the phone and I'm the account holder. I need these messages. Please help me!!!

 

[stevovr]

If your phone is rooted there is a chance. If it is not rooted then I think your out of luck unless HTC themselves can do something.
http://forum.xda-developers.com/showthread.php?t=2054401
The third post if your rooted

Asus Fonepad and Android Central App

 

[Diavoliza]

Go to the Messages (dots at the right) /Settings/General/Password and reset your Security Box password..EASY!

 

[reaser]

This doesn't help anyone. It doesn't let you reset it. You have to know the old password to change it.

 

[RideBigBlock]

I didn't recall anyone saying anything about storing anything in a cloud! Your reading this to say what you want it to say. Believable!
I am having the same problem. Just got off the phone with Sprint and they cant help ether! I also do not recall putting a password for "secure message box".
I have some data in there that I need tomorrow and it looks like I am screwed! No one knows how to reset the password! :-\

 

[Kimmyrl]

try using your telephone number area code first. i had the same issue and didn't recall setting a password. it ended being my phone number.

 

[98417223]

I didn'tany secure box password but can't retrieve my message

 

[Josee Poirier]

Only easy if you remember your original password!!

 

[Cristian Verzea]

Ok, now that is sooo weird.....i've been trying to guess the pass about 20 times in the messages app, and now when i had to introduce the old pass for changing it, i introduced the same pass that i knew it was right and it worked........... Thanks! Sau multumesc, caci am.o vaga impresie ca esti romanca

 

[Adrian Huston]

I was having this same problem. Never having set up a password so of course I go into settings to change it and kept getting password cannot be empty. something made me scroll up and it needed to be entered twice duh. Thought this may help

 

[Jacquelyn Graves]

OMG!!!! Thank you so much!!! I didnt know you had to enter it twice..YOU'RE THE BEST!!!!!

 

[punachick]

Having same issue nothing helps I found an online, htc live chat it's closed here in Hawaii right now I'm trying again tomorrow. If anyone finds out, please post

httpfwd slash, Fwd slash)htc(dot)cust-serv(dot)com/chat(dot)aspx