service issues after MM update

[tubbz the bull]

Ok so its been a good 3 weeks since i got the 6.0.1 update and i thought id ride it out thinking that things would change. However in-app and the web browser im gettin connection fail notifications. Any idea how to solve

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[B. Diddy]

Is this on wi-fi, mobile data, or both?

 

[tubbz the bull]

Data i heard factory resetting solves this issue so im backinng everything up now

Posted via the Android Central App

 

[B. Diddy]

Before the factory reset, try wiping the cache partition: https://support.t-mobile.com/docs/DOC-23240. It's also worth seeing if this persists in Safe Mode: https://support.t-mobile.com/docs/DOC-23240