should i get my phone replaced?

[alextrox69]

My screen has two white patches on it...like bright patches that can be seen very clearly on a white or black page..for exampe google.com the show brightly on the bottom of the screen..other than that my phone is flawless...my question is...do the send you a new phone or a referbished phone? And do you have to pay any kind of deductable..for the palm pre it was free to trade it in all the time because it was a pos phone..but what about tgis phone..im not down to spend 50 or 100 for this small problem but if its going to get ke a new phone ill consider it..i dont want a referb

 

[pwnst_r]

You're most likely going to get a refurb.

 

[alextrox69]

Ever pre i got was a refurb and they were all scratched...its not worth it imo then...

 

[pwnst_r]

I think I'd rather have a couple of tiny scratches than a defective screen any day of the week.

 

[alextrox69]

What you said is true..but my luck os i get really scratched up refurbs..all my pres were junk..idk ..so if i get a referb is it free? I pay everymonth for insurence is there any deductable.?

 

[Darth Mo]

I think you're just seeing the backlight. It will show bright spots (LEDs) at the bottom of the screen down by the capacitive buttons when viewing a light page in a low-lit environment.

If that is the case it's normal and pretty much any Evo will show this.

 

[alextrox69]

No its near the middle of the screen...apperently alot of people have this problem with hardware version .002..... and i got mine on launch and it didnt for untill a few weeks ago...

 

[DocPeanut]

100 deductible if past 30 days

 

[alextrox69]

100 deductible if past 30 days

lol im not down... the white spots dont bother me anywhere near 100 bucks worth

 

[DonnaJ415]

if its a MANUFACTURING PROBLEM then they will replace within a year! as long as you didnt cause it there should be no deductible

 

[Paterick]

I have it too, if you pull up the keyboard its right where the letter B is. It seems to get brighter the longer the phone is on.

 

[QuasarZ]

I exchanged mine for that exact reason and some dead pixels. No deductible as it is a manufacturer warranty exchange. However, you will get a refurb. This is my 4th one due to defects and it is by far the best of first three. No light leakage or bleed, no white spots or dead pixels, no screen lifting etc. Just remember to take your SD card out before you exchange because refurbs don't come with them.

 

[alextrox69]

ill think about it....this is my evo from launch day and besides the minor screen problem it works flawlessly

 

[2CupsWithString]

ill think about it....this is my evo from launch day and besides the minor screen problem it works flawlessly

I am in the exact same boat as you.

It's just a bright spot in the lower middle of the screen, I don't really notice it unless the background is bright, just like you said.

I am big in to the stock android experience and have totally rooted my phone, this is also the phone I got on 6/4 at about 6:10 AM. I'm kind of just looking over it like it's no big deal... If it gets worse I still have until 6/4/11 to exchange it for a refurb, as of now I'm sticking with it.. I think.

This is my evo. There are many like it, but this one is mine. My evo is my best friend. It is my life. I must master it as I must master my life. My evo, without me, is useless. Without my evo, I am useless. I must use my evo true. I must download faster than an iphone user who is trying to piss me off.