Silent Notifications, fb messenger - problem

[Bartosz Kusztelski]

When other apps are playing audio the Fb Messenger notification profile sets itself to "Silent Notifications".

If I receive a message while another app is playing audio the pop up notifications show, but there is no sound. If I drag down the notification bar & long-press the Messenger notification it shows the notification settings for "Silent Notifications."

This occurs for Twitch, YouTube, podcasts, Audiobooks, all "media" sounds

If I force the notification settings priority from medium "No Sound" to High "Make Sound" it plays the default phone notification tone, not the normal messenger tone.

The default SMS app behaves correctly.

How do I change it so that it no longer believes it is in "Silent Notifications" mode while Media is playing

Huawei p20, android 9

 

[Rukbat]

Re: Silent Notifications, messenger - problem

"Messenger" meaning Google Messages? Or Facebook Messenger? If Facebook, contact them, they have to fix their app.

 

[Bartosz Kusztelski]

Re: Silent Notifications, messenger - problem

Sorry, I meaned Facebook Messenger.