Sim 2 not installed error?

Guytronic

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Nov 9, 2013
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On occasion...
...actually 3 times so far since acquiring the 16 gig ZF2 I have seen this error.
The fix seems to be shutting the phone off-removing the SIM and cleaning the gold contacts on the SIM.
Would this be a defective SIM or a minor problem with the phone in y'all s opinion?

I'm hoping it's not the phone.
SIM 1 never has any problems at all.

I can swap SIM 2 in the ZF2 to another phone if need be and see if after some time I get a similar error with the ZF2 in the SIM 2 slot with a different SIM card.
 

B. Diddy

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Mar 9, 2012
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I can swap SIM 2 in the ZF2 to another phone if need be and see if after some time I get a similar error with the ZF2 in the SIM 2 slot with a different SIM card.

I think this is the best troubleshooting option right now.
 

asus_usa

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Jul 17, 2012
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Dear Guytronic,
Recommend using troubleshooting methods provided in the ZenUI app called ASUS Support. There are several helpful tips with basic troubleshooting techniques for your device including SIM card troubleshooting. Please go to Apps/ASUS Support/Assistance/SIM Card/SIM card not detected. If problem still exists please feel free to contact me direct at email below.

Sincerely,
Frank
ASUS Customer Loyalty
cl-frank@asus.com
 

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