Sim card not found

[anon(19981)]

Has anyone had this error? I have been having this error once or twice a day. The only way to get it to read my sim is to reboot my phone. I have no idea how many missed calls I've had because of this issue.

I paid cash for the phone at best buy about a month ago. Who do I need to deal with to resolve this issue.? Will verizon help me or do I need to contact samsung? Thanks

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[Laura Knotek]

Hi there,

My suggestion would be to ask Verizon for a new SIM. When I've had connectivity issues in the past, getting a new SIM from my carrier resolved the issues.

 

[anon(19981)]

I called verizon today and they are sending me out a new sim. Hopefully that will fix the problem that I have been experiencing.

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[k2ldc10]

I had this problem. I went to Costco where I bought it and they pulled the SIM card out and then put it back in. That seemed to resolve the issue.

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[anon(19981)]

I've taken it out and put it back in but it keeps doing it. Hopefully it is just a sim issue.

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[bontjes]

I've had this problem since the December security update. There is no pattern to the error, it's completely random.

I've tried 2 new sims from Verizon and even did a factory reset after installing Marshmallow. Didn't solve the problem.

Verizon tells me that no one else is reporting a problem.

Good luck! Would really appreciate a resolution.

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[anon(19981)]

Thanks, I'll let you know if the sim solves the issue. I have my doubts.

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