- Mar 7, 2017
- 2
- 0
- 0
I have a Sprint based Galaxy S7
After downloading and allowing the recent Nougat upgrade to install my phone now flashes the phrase "Software Exception" in the middle of the screen.
The folks at SPRINT tech support tell me this is an so far unreported issue and want me to backpack my phone, re-initialize it, then restore.
I thought I would look here for some simpler solution first.
Yes, I rebooted the phone
Yes, I powered it off
Yes, I did an Update Profile and Update PRL
No differences
Mark
After downloading and allowing the recent Nougat upgrade to install my phone now flashes the phrase "Software Exception" in the middle of the screen.
The folks at SPRINT tech support tell me this is an so far unreported issue and want me to backpack my phone, re-initialize it, then restore.
I thought I would look here for some simpler solution first.
Yes, I rebooted the phone
Yes, I powered it off
Yes, I did an Update Profile and Update PRL
No differences
Mark
