Sons account can only buy with gift card. (Google play)

[kelin84]

Hi, I think it's related with me setting up a family link on our accounts. It's really getting things complicated.
My son can't buy stuff from Google play, I can only choose a gift card.
When I search on this, I'm told that I need to a add a family credit card, I can find anywhere to put that in. I did try to allow him everything, but that don't help.
Maybe it's related maybe it's not, but it's the only thing I can think of.
Thanks.

 

[B. Diddy]

You're right, it's due to Family Link (and presumably your son is under 13).

Open the Play Store app, tap your profile pic at the upper right, then Payments & Subscriptions>Payment Methods. Scroll down to Change Family Payment Method, and select one of your credit cards. Now see if it works.

 

[kelin84]

Hi B. Diddy, thank you for your answer. That was also my thought, but I don't have Family Payment Method available in Payment Methods. I can choose my to credit cards, add a new card, add PayPal, then I have square with 3 dots in: redeem code (don't know if that translation is correct)
The last thing on the list is more payment settings. If I choose the last one, it opens Chrome and then I can edit my credit cards or add a new one. I'm missing the family settings.
Thanks

 

[kelin84]

Arh, I wasn't Signed up for Family Library this helped https://support.google.com/families/answer/7007852?hl=en
Thannk you for your help