Spigen Slim Armour case - crack already

F350-6

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So who here has dropped their phone with a case and had the case actually protect the phone? Just wondering how well each brand works without getting too large.
 

dpham00

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Wow... That's terrible. I assume the packaging was fine and wasn't damaged/crushed during delivery. Come to think of it, it's in what looks like a cardboard envelope. Not good.... I should get my replacements in a week or two.

There was cardboard on three sides surrounding the shell. If it was on all four sides, it would have been less likely to be damaged. It was then placed into an unpadded plastic mailee

Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
 

AuburnGrad

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Got my replacement shell... Had a defect... Guess where...

Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro

Hate to see that. Mine came shipped the same way. But it was fine when I got it. It wouldn't take much to get damaged though. And thinking about all the extra packages that were in the mail for Christmas, and they don't care how they handle it.
 

anon8126715

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Ugh, and I take mine off quite regularly (mostly because it gets dirty around the edges. I guess I'll have to decide if I want to keep it on or go "al fresco" with it. Thanks for the heads up.
 

Tyler Lietz

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Wondering if anyone else has had an issue yet. I have sent an email to Spigen today to see how they want to fix this, if they don't, I will most likely go back to Otter Box.

I had preordered my case, and went through the whole wait with everyone else, and the disaster of a shipping and tracking numbers.

After all of that, they got me a case that I was pleased with. Now, not even 45 days later, there is a crack through the colored plastic case part, from where the volume buttons are, to the top of the hard plastic case. Wanted to see if others are having an issue, as in possible QC issue, or just a defect in mine.

Same exact problem in the same exact spot. Didn't care cause I was getting the slim armor view next and this one was on sale
 

dpham00

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Same exact problem in the same exact spot. Didn't care cause I was getting the slim armor view next and this one was on sale

I got my spigen slim armor for $6.50 but regardless of price, a case shouldn't break so easily. Even my $1 generic case doesn't have such a weak point.

Sent from my Verizon Samsung Galaxy Note 3
 

Tyler Lietz

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I got my spigen slim armor for $6.50 but regardless of price, a case shouldn't break so easily. Even my $1 generic case doesn't have such a weak point.

Sent from my Verizon Samsung Galaxy Note 3

Tell that to my sister and her bf who has gone through 3 cases each from different companies. It has to do with using slim plastic to balance out the thickness of the tpc. Frankly im not suprised it cracked there. The plastic isn't even a quarter of and inch long away from the volume buttons. It has to do with the note 3 design with how they usually make the slim armor. The volume buttons are to high so if they base their design off the s4 slim armor there is one small weak point in the plastic.
 

dpham00

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Tell that to my sister and her bf who has gone through 3 cases each from different companies. It has to do with using slim plastic to balance out the thickness of the tpc. Frankly im not suprised it cracked there. The plastic isn't even a quarter of and inch long away from the volume buttons. It has to do with the note 3 design with how they usually make the slim armor. The volume buttons are to high so if they base their design off the s4 slim armor there is one small weak point in the plastic.

It is a poor design for sure. Spigen is marketing itself as a premium product is all I am saying.

Sent from my Verizon Samsung Galaxy Note 3
 

Tyler Lietz

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It is a poor design for sure. Spigen is marketing itself as a premium product is all I am saying.

Sent from my Verizon Samsung Galaxy Note 3

Everything has its has it Achilles heel. Spigens problem is small. Plastic isn't destroyed, just a small crack and it has its tpc rubber to fall back on. Their designs are premium. Slim armor view. No one but spigen are making a durable s view case that can even latch close.
 

le10017

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As I await for my case replacement, I'm noticing my current red case is fading. This is after less than 2 months. It seems over time the outer colour will fade along the edges from taking it in and out of my pocket and slowly expose the white beneath. I now have 2 reasons to be disappointed with this case. I expect the colour to fade from one of this $5 cases you buy at a mall kiosk, but not from Spigen. As bad luck comes in 3's, I have a feeling my replacement will come pre-cracked. :)
 

AuburnGrad

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So I have the new (warrenty) case on this phone. And I have been very careful when taking the phone out so that I could swap batteries.

Surprise Surprise, I looked at it today, and there is now two cracks. Looks like I will lose all of the color plastic above the volume button. Looks like I will be watching for another case to get next time.
 

le10017

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Brutal. Sorry to hear it.

I just got my replacement and it's good and not cracked from the delivery. Probably will keep my cracked one on a while longer till the red fades even more.

So I have the new (warrenty) case on this phone. And I have been very careful when taking the phone out so that I could swap batteries.

Surprise Surprise, I looked at it today, and there is now two cracks. Looks like I will lose all of the color plastic above the volume button. Looks like I will be watching for another case to get next time.
 

SebasCvdB

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Mine, so far hasn't had a defect yet. I guess we shall see what happens. It's definitely a design flaw and show have extended the plastic shell just a little bit more.
 

Tyler Lietz

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Here is a pic

Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro

Yep mines cracked there. Same color case to. I was able to push it back down and it cracked back it to place. Only looks like a hair line fracture now and stays in place after I pushed it back down. Just a design flaw.
 

sumith 1

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I too had the issue yesterday my spigen hybrid case for note 8 was split from the power button area ,I have only used it for 7 months , the case looked strong ,
I am wondering what should I do now
 

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