Sprint MMS Picture Quality

[NastyNeil]

I am sure I have read about this in other forums and such, but who else is having issues with the MMS quality of pictures on the receiving end of your messages? My good friend has a GS4 on Verizon and says that every single picture I send him looks grainy and distorted on his end. Is anyone else having these kinds of issues? Might it have anything to do with the ultra pixel pictures being viewed on a mega pixel phone?

 

[James E1]

Has nothing to do with ultrapixels and megapixels. Is sprint letting you send full size image? That is where I would start checking first.

 

[Darth Mo]

It's usually the carrier limiting the MMS size in the stock app on the phone. The app will automatically reduce the resolution of the photo before sending.

By the time it gets to the recipient, the relative low resolution of the photo makes it look bad when you zoom in on an HD screen.

If it is a carrier restriction, you can use a third-party messaging app that usually allows you to send more reasonably sized files.

 

[NastyNeil]

I've tried every other app with no luck.

Sent from my HTCONE using AC Forums mobile app

 

[mrbootcrm]

I've tried every other app with no luck.

Sent from my HTCONE using AC Forums mobile app

Did you increase your message size limit? Sprint is the most generous with mms restrictions so it's likely not that. What carrier is your friend on? I'm able to send perfectly clear images over mms through Sprint on my One so I promise it's not the phone or the carrier on the sending end.

 

[NastyNeil]

I have it set to the highest. He is on Verizon.

Sent from my HTCONE using AC Forums mobile app

 

[NastyNeil]

Did you increase your message size limit? Sprint is the most generous with mms restrictions so it's likely not that. What carrier is your friend on? I'm able to send perfectly clear images over mms through Sprint on my One so I promise it's not the phone or the carrier on the sending end.

I have my camera set to default settings.

Sent from my HTCONE using AC Forums mobile app

 

[mrbootcrm]

I have my camera set to default settings.

Sent from my HTCONE using AC Forums mobile app

I should mention I use Handcent but the stock app allows at least 2mb which is plenty big. Chances are it's Verizon limiting what you sent. Oh, on second thought, some have said the stock will really downsize the first picture in a message. There's work arounds but I can't remember the specifics. Try Handcent with mms size up and see what that gets you.

 

[NastyNeil]

I have tried Handcent, Go, Chomp, even when I set it to highest output it still gets sent as size of stock app. Anyone else on Sprint with same problem? Test it by sending pics to yourself.

Sent from my HTCONE using AC Forums mobile app

 

[mrbootcrm]

I have tried Handcent, Go, Chomp, even when I set it to highest output it still gets sent as size of stock app. Anyone else on Sprint with same problem? Test it by sending pics to yourself.

Sent from my HTCONE using AC Forums mobile app

No, the only complaints I've had is other people not being able to see the photo because the file was too large. This happens with AT&T customers for me. I'm not sure what's going on on your phone but it sounds like something weird. You say sending a picture to yourself gets the same results? I'll do some testing and get back to you.

 

[NastyNeil]

No, the only complaints I've had is other people not being able to see the photo because the file was too large. This happens with AT&T customers for me. I'm not sure what's going on on your phone but it sounds like something weird. You say sending a picture to yourself gets the same results? I'll do some testing and get back to you.

I very much appreciate that.

Sent from my HTCONE using AC Forums mobile app

 

[Darth Mo]

I tried sending a picture to myself using the stock app. It reduced the size way down to 640x361 @ 27.30 KB even though I have it set for max file size of 2 MB.

The picture is small, but looks normal otherwise. No grain or distortion.

 

[Almeuit]

I tested this as well just now (even though I have an S3) just so we can narrow down the issue (phone or network) and the picture I sent myself looked identical to what I sent.

I use ChompSMS and have these settings set in the mobile carrier settings.

Sent from my Sprint S3 using AC forums.

 

[tazman69]

I stopped using the stock messaging app as it did greatly reduce the attachment (ie. a pic almost 1MB was roughly reduced to 32KB). Yes it was still viewable on the receiving end but they were unable to zoom in to the picture and keep it zoomed. What the saw is essentially what they got. I now use ChompSMS and yes the picture is still compressed some (ie. a pic of almost 1MB is roughly reduced to 600KB) but it is definitely noticeable in the difference. It has to be something in the stock messaging app of the Sprint HTC One as a friend with the AT&T HTC One does not have his pictures reduced so much.

 

[mrbootcrm]

Ok, after some testing with both Handcent and the stock messaging app it appears sprint downsizes the image to 1mb no matter what. You might get further compression when sending to another network. The picture I sent to myself in several different ways was smaller but maintained quality as much as is possible through compression. None of the different ways yielded anything I'd call grainy or bad but it was certainly smaller. My advice, if the image doesn't have to be full resolution send through mms. This has always been a limitation of the networks but only becoming obvious with 1080 screens. If you want the full resolution image sent use email or other methods that have higher file size restrictions. For the friend who got a grainy image the blame is likely AT&T. I know from experience any time I send a picture to a friend on that network I have to lower the max mms size to even allow them to see it half the time. In summary, from Sprint the highest file size you'll be able to send is 1mb and the recipient may get an even smaller file depending on their network.

 

[NastyNeil]

Ok, after some testing with both Handcent and the stock messaging app it appears sprint downsizes the image to 1mb no matter what. You might get further compression when sending to another network. The picture I sent to myself in several different ways was smaller but maintained quality as much as is possible through compression. None of the different ways yielded anything I'd call grainy or bad but it was certainly smaller. My advice, if the image doesn't have to be full resolution send through mms. This has always been a limitation of the networks but only becoming obvious with 1080 screens. If you want the full resolution image sent use email or other methods that have higher file size restrictions. For the friend who got a grainy image the blame is likely AT&T. I know from experience any time I send a picture to a friend on that network I have to lower the max mms size to even allow them to see it half the time. In summary, from Sprint the highest file size you'll be able to send is 1mb and the recipient may get an even smaller file depending on their network.

Yeah, I am seeing that too. I think Gmail compresses it to 1mb as well.

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[NastyNeil]

I am wondering if there is any way at all to change the proxy settings to make the phone send higher than 1mb?